Technology Insights

iPhone Custom Ringtone Not Showing Up, iPhone 4 Ringtone Not Working

I finally got an iPhone 4 and decided to create some custom ringtones to try out on it. The first one that I created, using the method we documented in this previous article, is the sound of a dial-up modem connection. After creating the ringtone by converting an MP3 file to an m4a and then renaming then m4a to m4r I attempted to sync the iPhone to iTunes to copy over the new custom ringtone however it was not available in the Ringtone Sounds configuration section on the iPhone 4. After troubleshooting I finally figured out a solution which is documented below.