Technology Insights

How to Completely Remove Microsoft Office 2007 Registry Entries After a Failed Uninstall

Today I had a computer brought in where some basement Craigs list technician  had installed a hacked version of Microsoft Office on a womans computer and she was getting a error message saying it was not genuine. She brought it in to me along with a fresh new copy she had purchased and asked me to install it.  I tried to install it over the hacked copy but I kept getting all kinds of install errors in Spanish or Portuguese or some thing. I then tried to remove the hacked copy and got the same errors along with some that said “Your computer does not support the language of the uninstaller”. After a frustrated morning I found a tool which removes all traces of Office 2007 from the registry and makes it possible to delete the folder afterwards or use a 3rd party uninstaller program.

Technology Errors

Problem opening files created in earlier versions of MS Office in Office 2007

I was helping a user out today who had issues opening a .doc Word file in MS Word 2007. The user was getting the following error.  

“You are attempting to open a file that was created in an earlier version of Microsoft Office. This file type is blocked from opening in this version by your registry policy setting.”

It appears the document he was opening was probably created in a very old version (pre-97) of Word, so the standard Compatability Mode in Word 2007 wasn’t picking it up. The easiest way to allow these older .doc files to open in Word 2007 is to follow the steps below. If you are new to editing the registry, you may want to back it up first. You should also make sure that any Office applications are closed before starting this process.