Even the best of us mess up and today I made a epic blunder on a customers computer. I did manage to fix the issue so I will document it quickly so that if any one else makes the same mistake they may not have to go through what I did to get it fixed. So I had a badly infected laptop with a host of programs which wouldn’t uninstall. Some of the classic registry-tune and health-optimize programs were installed and I had to remove them. To be perfectly honest I was working on many things at once and so in my distraction I saw a folder/program called PC Health. Sounds like another one of those annoying virus ridden fix up programs so I proceeded to force delete it along with all traces from the registry.
I had a IBM ThinkPad laptop in the shop today and every five minutes or so 2 different pop up box’s would come up and give a error about not being able to connect via thankvantage access.