For some reason today I could not scan an item on our Brother MFC-5890CN printer to my Windows 7 laptop today at the computer shop. It has been a couple weeks since I needed to scan something to my computer however it has never had a problem in the past. Today though when I attempted to scan a document using the Brother ControlCenter3 software it failed to connect to the Brother printer. The interesting thing is that when I attempted to configure the device remotely using the same Brother ControlCenter3 software it worked without an issue. I initially thought it was some form of firewall issue either on my computer or on the firewall at the computer shop however that was not the issue. Below I describe the error in more detail as well as how I resolved the problem.
I have just spent about 2 days trying to get my printer at the shop working and I finally did so i figured I would share the results of two days of head bashing on the keyboard. It seems the MFC-5890cn is not a very popular printer so there are no drivers included with CUPS for it. Normally you can go to Linux Printing and get a PPD file but in this situation the printer was not listed in Linux printing. Below I will outline the steps I used to get this printer going in Linux.
I needed to scan some documents to my 64-Bit Windows 7 Ultimate laptop earlier today at the computer shop so I had to install the shop’s MFC-5890CN printer/scanner/fax. The CD that came with the Brother MFC-5890CN device did not include Windows 7 drivers in 32-Bit or 64-Bit format but I was able to locate the drivers on the web. The instructions below will assist installing the device on Windows 7 64-Bit including the ability to scan documents and images from the MFC-5890CN device to your Windows 7 computer.