Technology Insights

Outlook 2010 Add-In Error: Add-In Was Disabled By The User After A Data Execution Prevention Failure

I use an Outlook 2010 add-in called Bettasoft Mail Alert to display a mail icon in the task bar when new mail arrives. A couple of days ago the add-in caused an error and Outlook disabled it. I initially thought I could just go into the Options and put a check back into the add-in checkbox however that did not work. After more investigation I figured out that you have to enable the add-in in the Disabled Add-Ins window first and the put a check in the add-in check box for the disabled add-in to work again. Below I describe the error in more detail and the steps taken to resolve the error.

Technology Insights

Outlook 2010 New Mail Desktop Alerts Not Working In Windows 7

One thing I noticed when I made the change from Outlook 2007 to Outlook 2010 was the fact that the little mail icon that used to display when I received an email was no longer displaying in the notification area of the Windows 7 taskbar. I assumed that it was simply a configuration that needed to be made but when I finally got around to looking into this a two days ago I realized that I had Outlook configured properly. After some research I found out that Outlook 2010 does not display desktop alerts, which include the mail icon as well as pop up desktop alerts, properly on Windows 7 x64 computers. After looking around I came up with a solution that ended up costing me $7 but was well worth having the notification icon display when new email is received in Outlook 2010.