I had a Redmine ticket I had been working on with our customer support team at work. After working through the initial ticket that was loosely related to a customer initially ended up being a larger issue and I decided to move the ticket to an engineering project as that is where I actively work…
You can edit any part of a ticket within Redmine though sometimes it is not always straight forward. I was shuffling around the way tickets are classified in one of our projects and wanted to move tickets from one Tracker classification to another and was unable to do so by Updating or Editing the ticket.…
Modifying user level permissions in Redmine is fairly easy though it is done in two locations. The first location to modify user permissions is “Roles and Permissions” under the Administration section. The second location is Workflow which is also located under the Administration section. Below I describe a bit more about each section and what…
Deleting Redmine issue notes or comments is easy even though it isn’t clear on how to do so. The below steps and images describe how to do so. Open Redmine Issue:First login to Redmine, select the correct project, open the list of issues, and click on the issue with the notes you want to remove.…
Let me start by saying if you are not yet using Redmine for technical project management I highly suggest you start doing so immediately. It is very easy to import Trac projects and with minimal coding efforts you can import from any ticketing system you are currently using. I am fairly new to Redmine and…