For some reason today I could not scan an item on our Brother MFC-5890CN printer to my Windows 7 laptop today at the computer shop. It has been a couple weeks since I needed to scan something to my computer however it has never had a problem in the past. Today though when I attempted to scan a document using the Brother ControlCenter3 software it failed to connect to the Brother printer. The interesting thing is that when I attempted to configure the device remotely using the same Brother ControlCenter3 software it worked without an issue. I initially thought it was some form of firewall issue either on my computer or on the firewall at the computer shop however that was not the issue. Below I describe the error in more detail as well as how I resolved the problem.