Technology Insights

Change Background Display On Polycom SoundPoint SIP Phones

Another task I recently completed for a client of mine was to modify the background image for Polycom SoundPoint SIP phones connecting to the companies VoIP network externally. Depending on the model of the Polycom SoundPoint you can modify the background image that displays on the LCD panel using a URL. In this case the phone type was a Polycom SoundPoint 550 and he phones connecting via an external network were not displaying the background image that was set for phones on the internal network. Below is information on where you can find where the background image is set and an example configuration file that explains what could be changed to have different phones locate the background image on the Polycom SoundPoint SIP phones also known as the home display.