Technology Insights

How to Completely Remove Microsoft Office 2007 Registry Entries After a Failed Uninstall

Today I had a computer brought in where some basement Craigs list technician  had installed a hacked version of Microsoft Office on a womans computer and she was getting a error message saying it was not genuine. She brought it in to me along with a fresh new copy she had purchased and asked me to install it.  I tried to install it over the hacked copy but I kept getting all kinds of install errors in Spanish or Portuguese or some thing. I then tried to remove the hacked copy and got the same errors along with some that said “Your computer does not support the language of the uninstaller”. After a frustrated morning I found a tool which removes all traces of Office 2007 from the registry and makes it possible to delete the folder afterwards or use a 3rd party uninstaller program.