Technology Insights

Gmail Labs Custom Keyboard Shortcuts Not Working

This took me awhile to figure out for some reason but once I did I felt pretty on top of my game, not. So after playing around with some of the Google Labs additions to Gmail I figured that it might be cool to check out the Google Labs Custom Keyboard Shortcuts addition to Gmail specifically for the “gl” shortcut that pops open a new window for easy access to your labels. More on the gl shortcut later after I explain the complex fix to my problem (wink wink). After enabling the Keyboard Shortcuts I refreshed Gmail and proceeded to attempt to use the gl shortcut with no luck. I then started to wonder if it was possibly a browser issue or something else. I tried about ten other shortcuts but none of them were working in FireFox or Internet Explorer.