Technology Insights

Asterisk Check T1 Status Because Faxes Sent Via Hylafax Fail

If you have a Asterisk system being used for sending and receiving faxes and all of the sudden the faxes all start failing with various error messages the first thing that should be checked is the status of either the analog telephone lines, the T1’s, or the SIP provider you are using as a outbound proxy. Below I describe some of the error messages that may be received via Hylafax in this example as well as how to check the status of the T1’s themselves to make sure that there are no alarms present before you have to get into troubleshooting Hylafax in detail.