Technology Errors

Windows XP Recovery Console Access Denied

Recently a Dell computer running Windows XP Home Edition was dropped off at our computer shop to be repaired. The computer would not boot because it appeared that numerous Windows system files were corrupted. After some initial troubleshooting I booted to the Windows Recovery Console in an attempt to copy backups of the system files to the active locations however when I attempted to issue the copy commands from the Recovery Console I received an error of “Access Denied”. This problem can likely be fixed by running chkdsk as shown below.