Earlier I was working on a Zen Cart site and ran into an issue installing the Ultimate SEO URL add-on. The Ultimate SEO URL add-on creates more SEO(Search Engine Optimization) friendly URL’s for Zen Cart. The site in question already had a previous version of the Ultimate SEO URL add-on installed and once I was finished the front-end of the site was working perfectly with the new SEO friendly URL’s. The problem was when I attempted to login to the admin portion of the Zen Cart site I was receiving a “500 – Internal Server Error” message. Below I have noted information on what was done to troubleshoot the problem as well as how the problem was resolved.
I received a comment on one of the QD posts earlier today that noted the Facebook link-share button posted an incorrect link on Facebook. These social media buttons exist on the bottom of each article on the Question Defense site. Initially when looking into the issue I was confused because he actual URL that was posted was correct meaning it posted the proper Pretty Link via the WordPress Pretty Link plugin however when I tested the actual link I was redirected to the proper domain but the page display was blank. Below is information on the troubleshooting process I used, what the problem ended up being, and how the problem was resolved.
I was hired to install some ZenCart plugins recently one of which included the Simple SEO URL add on. The installation was fairly easy besides a dependency that was missing which I will describe in a future email. After the installation was complete I got excited when I was ready to test but was let down when I got a 500 Internal Server Error back from the Apache web server. The virtual host that the client was using didn’t have Error Logs enabled so I had to enable them and wait until they started archiving. Below is a description of the errors in the Apache Error Logs and how I resolved the issue.