I use an Outlook 2010 add-in called Bettasoft Mail Alert to display a mail icon in the task bar when new mail arrives. A couple of days ago the add-in caused an error and Outlook disabled it. I initially thought I could just go into the Options and put a check back into the add-in…
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Earlier today I was sent an email by a client asking me to click a vote button if I approved of the technical documentation they had composed. After reading the documentation I went to click what I assumed would be some form of approved button however I couldn’t find it. After looking over every inch…
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Earlier while working on a laptop that I rarely use because it is only required to access one of my clients networks the Wireless network interface stopped working. Initially I thought the Windows XP computer was in the process of crashing however I soon figured out that this was not the case. I started looking…
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As noted in a previous article I was tasked by a client with figuring out why their Retrospect Backup software for Windows was not working properly. Since I was not familiar with Retrospect I had to troubleshoot from the beginning. I started troubleshooting on the Windows 2003 R2 server running Retrospect and was able to…
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Earlier while troubleshooting an issue for a customer I needed to start at the bare minimum of troubleshooting because the issue at hand was a bit out of my area of expertise. The problem as reported existed on a Windows 2003 R2 server running backup software called Retrospect. The backup software was reporting via email…
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Recently I was contracted to do some work for a new client that had around 25 CentOS Linux and Ubuntu Linux servers. The client needed various system administration tasks completed such as updating the servers, modifying a couple scripts that performed automated tasks, and a couple other basic tasks. I typically use vi to modify…
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Tonight while working on a web site for a client I was generating a header image that needed to be a specific width to fill out the header properly. The font selected by the client had the letters smashed together so I needed to add some space between the letters. I am not much of…
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Earlier today while working on an e-commerce store for a client I was adding a couple simple content pages such as the typical “About Us” page. Anyhow I don’t use CSS on a daily basis so I typically forget the various syntax and/or tags that I need to use to accomplish certain tasks. In this…
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While working on a server farm for a client I kept running into some issues with one of the servers. The issue appeared to be a single CentOS Linux server in a cluster of ten CentOS Linux servers configured exactly the same as the other nine CentOS Linux servers was having issues writing to a…
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