Technology Insights

Printing from Notepad Provides a “The Handle is Invalid” Error Message

The error message that states “The handle is invalid” can appear for numerous reasons. Directly after this error we attempted to print from MS Word and we were told there as well that a problem with the printer existed. We then remembered that we had just completed a routine patch update to Windows Vista so we decided to look back in the logs. Sure enough one of the items that was upgraded was a printer driver for a Samsung printer.

To resolve this issue we opened up the control panel and selected the Samsung printer to print a test page. Just to note the computer had already been rebooted after the patch upgrade. If it had not been rebooted that would have been the first step. Follow the quick steps below to see how the problem resolved itself for us.

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Technology Insights

How to See if Internet Explorer is 32 Bit or 64 Bit

It is really easy to tell the difference between Internet Explorer 32-Bit version and the 64-Bit version if you know what you are looking for. You will first need to bring up the About Internet Explorer window by following the below steps.

  1. Help Menu: Click the help menu which is typically to the right of the home icon in the top right of your Internet Explorer window.
  2. Select About IE: Select About Internet Explorer from the bottom of the Help drop down.
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Technology Insights

Modify Folder Options in Windows Vista

Modifying folder options in Windows Vista is a bit different than Windows XP and may throw you off if you are not familiar with how to modify these options. Instead of modifying the options through the toolbar it is done through the control panel in Windows Vista. Follow the simple steps below to modify the same types of folder options as Windows XP.

  1. Open Control Panel: Click on the Windows icon in the bottom left of your start screen and click on Control Panel from the pop up menu.
  2. Open Appearance and Personalization: Double click on Appearance and Personalization.
  3. Open Folder Options: Double click on Folder Options. This will bring you to a screen similar to Windows XP folder options that used to be accessible from the menu bar.
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Technology Insights

QuickTime Movies Not Playing and Looks Like Its Loading Forever

If you are attempting to play an embedded QuickTime file (.mov) and it appears to be loading forever the chances are that you do not have QuickTime or the proper plugin for your browser installed. You can check if your browser is functioning properly by visiting this link here. If that movie plays correctly then your QuickTime plugin is functioning properly.

If the movie does not I suggest installing QuickTime by downloading it here. Please note that unless you want iTunes installed as well you should click the second radial button to install QuickTime only. Once downloaded double click the installation file and follow the guide to install QuickTime.

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