Below are a couple tips to assist with troubleshooting issues on Windows XP. The tips include using the Microsoft Event Viewer, understanding running processes, checking disk space, and looking at memory.
Microsoft Event Viewer
First we will look at the Event Viewer. Many times you might get a pop up error with an error code that might mean absolutely nothing to most people. Windows XP has an event viewer though that may provide more details and possibly even a link to solutions. To open the MS Event Viewer click Start >> Run and type eventvwr.msc in the run box and hit the enter key. This will pop up the Microsoft Event Viewer that looks like the below.