After a had a conflict with Windows 7 Service Pack 1 that really slowed my PC down I decided to scrap my current Windows 7 install and reinstall. So far it is the best decision regarding this laptop that I have made in a long time. Not only are things running much better but I was able to organize a lot better from the start. I needed to install some third party applications that came with my laptop including Roxio Creator Premier 10.3 which I use for burning ISO images and Dell makes these tasks very easy with the My Dell Downloads site. Initially I attempted to download these applications using my preferred browser which is Google Chrome however I received an error which I explain in detail below as well as how to use Chrome to download items from My Dell Downloads web site.
Google Chrome Errors Downloading Applications From My Dell Downloads Web Site:
My Dell Downloads allows you to login with your Dell account and view all of the third party applications that were installed on your desktop or laptop computer immediately after it was purchased. After logging in the site will look similar to the below list of applications allowing you to select which items you want to download and then you click the green Download Now button in the lower right corner to begin downloading the applications. Initially I assumed you were downloading the Dell Download Manager with the selected third party applications queued and ready to download however when I attempted to double click the file that was downloaded, which was called SmartSource.MediaManager.application, but that provided the below error when launching it from my Windows 7 Ultimate x64 desktop.
Cannot Start Application Error – SmartSource.MediaManager.application Via MDD:
At first I was thinking there must be something wrong with the My Dell Downloads site or that there was some sort of conflict with my x64 Windows 7 however I decided to try launching the site in Internet Explorer to see if that worked and sure enough the application started downloading immediately when the same steps were completed through Microsoft Internet Explorer. The steps below describe how to complete downloading third party applications from My Dell Downloads through Google Chrome’s IETab extension.
Download Third Party Apps From My Dell Downloads With Google Chrome Extension IETab:
- Download & Install Chrome IETab Extension: First download the IETab extension by clicking here. Click the blue Install button to pop open the below installation confirmation window and once confirmed begin installation of the Chrome extension named IETab.
Click the Install button in the pop up confirmation window to install IETab in your Google Chrome browser.
- Launch IETab Extension: Once installed you will see a small icon, which is a small folder with a Internet Explorer logo in the middle of it, in the top right corner of Chrome. Click the IETab button which is shown in the top right corner of the example image below.
As you can see the My Dell Downloads site is already open in IETab in the above example image. Notice when IETab is open there is a second address bar that is below the actual Google Chrome address bar.
- Select Third Party Apps & Begin Download: Once you have selected all of the applications you need to download click the green Download Now button and the below message will open on your screen letting you know that the requirements are being verified and the Dell Download Manager is about to launch.
After a couple seconds the My Dell Downloads Download Manager will appear as shown in the below example image. The Download Manager will provide a status of the download progress and let you know when the application download is completed.
Once the downloads are completed you will be able to easily install the third party applications, such as the Roxio Creator DE Premier SD version 10.3, by following the step by step on screen instructions.