Let me start by saying if you are not yet using Redmine for technical project management I highly suggest you start doing so immediately. It is very easy to import Trac projects and with minimal coding efforts you can import from any ticketing system you are currently using.
I am fairly new to Redmine and I just entered a ticket with some incorrect information in the description. After looking around for a bit I was unable to locate where to edit the description as it is a bit hidden. The ability is there to edit the description and subject by following the below instructions.
- Open Redmine Project Issue: First login to Redmine, click on the project with the Issue in question, and then select the Issues tab. This will display a list of issues as shown below in the image.
- Select The Issue to Modify: Now put a check mark next to the ticket you want to modify as shown below.
- Right Click and Select Edit: Now right click somewhere on the highlighted ticket line and select Edit from the pop up menu as shown below in the image.
- Open More Settings: Now click the More link located to the right of “Change properties” as shown in the below image.
Once you click on the more link a new configuration window that allows you to edit the Description and Subject will open as shown below.
- Modify Description & Subject: Now make the necessary changes to the Description and Subject and then click the Submit button at the bottom of the configuration window. This will save the modified Description and Subject and then redirect you to a view of the updated ticket.
One thing to note is this will not send a notification email indicating the update to the Redmine Issue Description and/or Subject.
Project Management Best Practices: Achieving Global Excellence (Hardcover)
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Project Management: A Systems Approach to Planning, Scheduling, and Controlling (Hardcover)
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Excellent! Thanks for the tip, I spent months assuming I could only add notes and it was a bug in RedMine
Hello Ian,
No problem. It is a little weird how you edit them for sure. I assume they make it difficult so its not easy to do so as if an issue has been opened then it should technically be resolved or closed as invalid. Anyway glad it helped out.
Thanks.
alex
Thanks for your Post…. It helped me a lot today..
Hello Lozil,
No problem. Thanks for taking the time to leave feedback.
Thanks.
alex
Wow. That’s really hidden. Thanks!
Hello Rob,
Yeah… no kidding! At least it is possible to edit them though! Thanks or leaving feedback.
Thanks.
alex
It’s not quite that complicated, actually. When viewing a ticket, click the usual [Update] button, then [More] next to “Change Properties”. You don’t need to do the listview-checkbox-rightclick-edit method. The key is the [More] link on the Update page… however you get there.
Hello Dustin,
Cool. Wasn’t aware that you could do it this way as well. I wonder if it changed in newer versions of Redmine? Regardless thanks for the info!
Thanks.
alex
Thanks for taking the time to post this. It was a helpful post.
Hello Raj,
No problem. Thank you for taking the time to leave feedback.
Thanks.
alex
Hi Alex,
You have no idea how grateful I am for this piece of info!
I was searching everywhere in Redmine to get this done.
This should be includeded in the Redmine official FAQ IMO.
Hello TonyLee,
No problem. Glad to hear our info helped you out. Thanks for posting feedback.
Thanks.
alex
Very helpful!
I wonder why these instructions were not included in the official documentation (or is it me that was unable to find it?).
By the way I did not even noticed that right click is enabled in that context; I find that extremely helpful to streamline everyday activities.
Thank you.
Marco
Hello Marco,
Thanks for taking the time to leave feedback.
Thanks.
alex
Thanks for the valuable info, alex.
Just wanted to add, that the link “more” that leads to the editing form also is shown when simply updating an issue.
So you are not limited to the slightly long path “list issues -> checkbox -> edit…”
BB, Markus
Hello Markus,
No problem at all. Thanks for taking the time to post feedback.
Thanks.
alex