Earlier I received a webcast that a colleague of mine wanted me to review to see if a certain service would be a fit for our network. The file he sent over had a .WRF file ending which after some research I found out was a WebEx file meaning WebEx Recording Format. To play this type of file you need the WebEx .WRF Player which can be downloaded here or the files can be converted to WMV (Windows Media Format) to play in the Windows Media Player. To convert the file you have to use the WebEx Editor which allows you to open a .WRF file and export to WMV format. When I attempted to export to WMV I received an error which I describe below along with how I was able to resolve the error.
When using Roxio Creator Premier 2010 to encode a video to DVD format and burn to disc I received an error. I have been burning AVI, MPEG, MP4, Quicktime, and other video formats using this version of Roxio Creator 2010 for some time so I was surprised to receive an error. Initially I thought that the error was caused by file permissions on the file because a friend had provided it to burn and this was the only initial difference that I could find with the video versus other videos that I had burned. Below I describe how to troubleshoot this error and what I eventually did to resolve and move past this error. In the end I was able to burn this video using Roxio Creator 2010.
PowerDVD DX 8.1 on Windows Vista Sound Not Working, Other Sound Including Windows Media Player Working Fine
A client of mine had me troubleshoot a problem on one if his Windows Vista laptops running PowerDVD DX 8.1 to play DVD’s from the internal DVD drive. I have used PowerDVD in the past but it has been awhile so I wasn’t exactly sure what the problem was right away. He said that one of his sons had been messing with the *function button along with the number keys at the top and the sound stopped working. I looked through each of the possibilities and nothing made sense that could have caused the sound to quit working.