Technology Insights

Dell Current System Configuration Page Not Working, SysProWMI Class IE Addon Issue

In attempting to get the current system configuration, via the Dell website, for my Dell D420 laptop I continued to run into issues. I originally thought that it must be an Internet Explorer cache problem, then went on to believe that it was a Internet Explorer add-on issue, then I thought it might be IE security settings, and the end result was I was able to get it working but I am not 100% sure as to what the problem was.

The error was the fact that no matter what I tried, which I will go into detail about below, I could not get the “Current System Configuration” on support.dell.com to analyze my system consistently. I did finally stumble across a URL that works every single time without even having to be logged in and it is listed directly below.