Posts Tagged “scanpst.exe”

When I booted my Windows 7 laptop this morning to start working on a project everything seemed normal at first. Then I attempted to start Microsoft Outlook 2007 to view any new email and I received an error. At first I assumed that the error was a fluke and if I simply rebooted everything would work properly but this was not the case. I tried numerous different attempts to resolve the issue without success and then one of the easier resolutions I tried worked. After the fix I was using Outlook again in seconds to read and reply to email. Below I describe the error in detail, failed attempts to resolve the Microsoft Outlook 2007 issue, and then finally the command I used to resolve the issue. Before you begin I suggest reading the entire article and attempting fixes in order based on time to complete which will vary based on your computer. All of the below steps were completed on a Windows 7 laptop though the steps should be very similar for any version of Windows running Microsoft Outlook 2007.

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Recently my laptop crashed while Microsoft Outlook was open which caused one of the open .PST files to become corrupted. The PST file that was corrupted was for a Gmail account that was synced with Google Gmail via IMAP. The error message thatĀ popped up when attempting to expand the folders is described below and then displayed in the image below the explanation.

Error: The set folders cannot be opened. Errors have been detected in the file C:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Outlook\OutlookAccount@gmail.com-00001.pst. Quit Outlook and all mail enabled applications, and then use the Inbox repair tool (Scanpst.exe) to diagnose and repair erros in the file. For more information about the Inbox repair tool, see Help.

Microsoft Outlook Gmail IMAP Error

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