If you are attempting to play an embedded QuickTime file (.mov) and it appears to be loading forever the chances are that you do not have QuickTime or the proper plugin for your browser installed. You can check if your browser is functioning properly by visiting this link here. If that movie plays correctly then your QuickTime plugin is functioning properly.

If the movie does not I suggest installing QuickTime by downloading it here. Please note that unless you want iTunes installed as well you should click the second radial button to install QuickTime only. Once downloaded double click the installation file and follow the guide to install QuickTime.

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My iTunes stopped working the other day for what seemed like no reason. It had previously worked fine through numerous upgrades on my primary laptop running Windows XP. The error below started happening out of the blue without performing an upgrade or changing anything iTunes or Quicktime related that I was aware of.

I clicked on Start >> All Programs >> iTunes and received the following error:

Problem with Shortcut
This action is only valid for products that are currently installed.

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