Posts Tagged “lacie”

Leave it up to LaCie to sell you a brand new Rikiki external hard drive only to let you down before you have ever used it. Luckily it wasn’t a big deal to fix at all however I could see someone like my Mom being really frustrated and not know what to do since when you plugin the Rikiki external hard drive it auto launches an application that doesn’t work. I can’t image that a bunch of people have just taken the thing back saying it does not work. Anyhow below I describe a little bit more about the error that pops up and then describe how to easily resolve the problem without having to jump through any hoops.

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A small business I with has a Lacie 2Big Network NAS device which they use as a place for users personal folders and a company wide share. The Lacie 2Big Network has a lot of features for a little device that I initially though was basically nothing more than an external hard drive. This is not the case though and the Lacie 2Big Network functions as a feature full Network Access Server for small businesses. The software on the device though had been causing lots of problems including not allowing me to configure new users on existing shares, slow file transfers, and automatically logging me out from the web admin interface. The main issue though was the device was basically stuck in its current configuration since I could not add new users to shares. Below I describe the software that was on the device followed by a software update that resolved all of the issues.

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