We had a customer come in the computer shop the other day who needed us to troubleshoot an external hard drive that was crashing his Mac OSX laptop every time he plugged the USB cable from the external hard drive in. Once he left I removed the hard drive from the external hard drive enclosure and needed to find a way to access the data from my Windows 7 Ultimate 64-bit laptop to verify the hard drive was functioning as expected. Use the information below to access an OSX hard drive, which is formatted either as HFS, HFS+, or HFSX, from a Windows 7 computer.

Read the rest of this entry »

Today I was working on a Vista laptop and I encountered the error “page failed to load” while trying to open many of the control panel icons. I thought at first maybe the permissions for the user were screwed up even though the user was an administrator. So next I enabled the administrator account and booted into that only to find that the issue was still there. The problem was specifically happening when I tried to select user accounts. In my searching I found may so called “solutions” but none of them survived a reboot. Below I show how I repaired the file system to fix this error.

Read the rest of this entry »