Posts Tagged “external hard drive”

Leave it up to LaCie to sell you a brand new Rikiki external hard drive only to let you down before you have ever used it. Luckily it wasn’t a big deal to fix at all however I could see someone like my Mom being really frustrated and not know what to do since when you plugin the Rikiki external hard drive it auto launches an application that doesn’t work. I can’t image that a bunch of people have just taken the thing back saying it does not work. Anyhow below I describe a little bit more about the error that pops up and then describe how to easily resolve the problem without having to jump through any hoops.

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We had a customer come in the computer shop the other day who needed us to troubleshoot an external hard drive that was crashing his Mac OSX laptop every time he plugged the USB cable from the external hard drive in. Once he left I removed the hard drive from the external hard drive enclosure and needed to find a way to access the data from my Windows 7 Ultimate 64-bit laptop to verify the hard drive was functioning as expected. Use the information below to access an OSX hard drive, which is formatted either as HFS, HFS+, or HFSX, from a Windows 7 computer.

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A friend of mine called the other day and asked if I would stop by to help him setup and configure an external hard drive he had purchased and unsuccessfully setup on his Mac desktop. Upon initial inspection I figured I would just uninstall the WD SmartWare software, reformat the drive, and set it up to simply act as a secondary drive. It turns out that the initial releases of the SmartWare software would require you to configure the drive using SmartWare so I instead of completely wiping the SmartWare software I decided to simply minimize the impact the SmartWare software would have on what my friend wanted to do which was simply have a secondary hard drive that he could copy files to. Below are a couple steps I took to minimize what the WD SmartWare software would do or require you to do before copying files to the external Western Digital hard drive. The first couple of steps are to make sure that the configuration we are starting with is from scratch and sense my friend started the install I wasn’t sure what had been configured so it was better to start over.

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A friend of mine who is a DJ dropped one of his friends external hard drives in the dark the other night while spinning at a club. Once he got home he attempted to plug his friends external USB hard drive, which is a 1TB SimpleDrive (model #96300-41001-170), into his computer but it was not being recognized. Once he tried a couple of other things he gave me a call to see if I could look at it. Without going into details about what was wrong with the hard drive itself I thought others might find it useful to have instructions including pictures about how to remove the hard drive from the SimpleDrive case. Below I describe how to remove the hard drive from a external USB 1 Terabyte SimpleDrive.

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By default when you plug in a external hard drive via USB to a Windows XP computer auto play will automatically launch. This can be beneficial if you rarely plug in USB hard drives and when you do you like to decide what action to take such as copying pictures from the drive to the local computer or printing documents from the drive to a network printer. In most scenariosĀ  though you will probably be moving files to and from the external hard drive to your computer and the auto play pop up is annoying. It is even more annoying if you almost always have the external hard drive attached so every single time you reboot your Windows XP computer you have to deal with one more annoying pop up. Below is information on how to disable the automatic auto play pop up per USB hard drive.

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