While working on a friends computer he asked if I could install the printer software for his Brother printer so I downloaded and attempted to install the Brother MFL-Pro Suite onto his computer. After downloading and unpacking the software I clicked down into what I thought was the correct folder and attempted to run the Setup.exe file to install the Brother printer software but I received an error which is explained below along with the correct information for installing the Brother MFL-Pro Suite software.

Brother IS015 GetMiscInfo – 1 Error:

IS015 GetMiscInfo - 1 Error

The above error was received after drilling down into the unpacked folder called mflpro to the “data\disk1″ folder. After looking around a bit I realized I had opened he incorrect Setup.exe and that the correct one should be in a folder titled by the Brother printers model number. In this case the printer was a Brother 290c so the correct path to the Setup.exe was “mflpro\Setup290c\”. When using the correct Setup.exe the the Brother MFL-Pro Suite software installed without issue.

List Price: $27.49 USD
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List Price: $23.49 USD
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4 Responses to “Brother IS015 GetMiscInfo – 1, Error Installing Brother MFL-Pro Suite Software”
  1. Jonne Joosten says:

    Thanks for this post. I had the same error. It is indeed not the setup.exe within the Disk1 folder, but the one wthin the Setup490cw folder.



    alex Reply:

    Hello Jonne,

    No problem. Thanks for taking the time to leave feedback.



  2. Tim says:

    thanks alot u solved my problem aswell i tried and tried to install about 10 times restarted the pc.
    But ur solution really helped me out it wasnt in the disk 1 folder but in the dcp375cw folder thanks alot u helped me out :)


  3. Alan says:

    Thank you very much. I was very frustrated at this problem until you told me I was executing the wrong setup. Everything went smoothly afterwards!


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