Earlier tonight my Microsoft Outlook crashed on my Windows 7 64-Bit laptop after upgrading Evernote. When I attempted to restart Outlook I received an error stating that the default e-mail folders cannot be opened. Below I describe the error in more detail as well as how the issue can easily be resolved without having to reboot your laptop.

Microsoft Outlook Error:

Cannot Open Your Default E-Mail Folders

If you receive the above error which states the below error message it can be resolved easily.

Microsoft Office Outlook Error Message:

Cannot open your default e-mail folders. The server is not available. Contact your administrator if the problem persists.

Resolve Cannot Open Default E-Mail Folders Outlook Error:

To resolve this error simply open the task manager by clicking the Windows icon in the lower left corner of your computer, typing taskmgr in the search programs and files field, and clicking enter to launch the Windows Task Manager. Once Task Manager is running click on the processes tab to display a window similar to the below example image.

Windows 7 Task Manager Showing Outlook Process:

Task Manager Showing Outlook Process

So when the above image was captured Outlook was not running meaning that the process shown above is what was causing the issue as it is holding the Outlook mail files open. Highlight the OUTLOOK.EXE *32 process which is already done in the example image above and then click the End Process button which will open a warning window similar to the below image.

Do You Want To End OUTLOOK.EXE *32?

Do You Want To End OUTLOOK.EXE *32

Click the End Process button in the warning window and the Microsoft Outlook process will be ended. You should now be able to launch Outlook without the initial warning message. If you continue to have an issue I would recommend rebooting before calling a systems administrator.

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2 Responses to “Microsoft Office Outlook, Cannot Open Your Default E-Mail Folders. The Server Is Not Available”
  1. John says:

    You just saved my life with this post. Thank you!


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