Today I got some condensation on my iPhone 4 and immediately afterwards it appeared that the phone was not working properly. Finally I figured out that the issue was simply that the phone thought that headphones were plugged into it when in fact there were no headphones plugged in. This caused numerous issues including the touch screen sounds to not be heard, me to not hear when people called me though they could hear me, the iPod to not play through the speakers, and any other sounds that you would hear directly through the iPhone speakers. After tooling around with the headphone jack I was able to get this working properly again as explained below.

iPhone Stuck In Headphone Mode Verification:

iPhone Stuck In Headphone Mode

As you can see in the screenshot above the iPhone thinks that headphones are plugged into the iPhone 4 even when they were not plugged in when this screenshot was taken. I was able to use the iPhone normally with headphones plugged in however sounds were not present with no headphones. Below are a couple tricks to try to get the iPhone headphone jack working properly again.

Plug & Unplug The iPhone Headphones Multiple Times:

This is what I would try to do first to resolve the iPhone headphone jack issue. Simply plug your iPhone headphones into the iPhone headphone jack and unplug them. Repeat this ten times to see if it resolves the problem. You can play the iPod during this procedure to see is heard from the iPhone speakers when the headphones are unplugged during the process.

Clean The iPhone Headphone Jack Port:

In my case since I appeared to have gotten some condensation on the iPhone itself I took a piece of paper towel and rolled it up so it would fit down into the headphone jack to soak up any water or condensation that had formed. It didn’t appear to get any liquid from the headphone jack however it did clear out some dust. I have read where lint or dust being in the iPhone jack could cause the same issue.

Power Off iPhone/Sync iPhone:

You might also try powering down the iPhone with no headphones attached. Before turning the iPhone back on plug in your earbuds or headphones and then power on the iPhone. Once the iPhone has completely booted then unplug the headphones to see if the iPhone recognizes the headphones are unplugged. If this does not work I would attempt to sync the device with iTunes and afterwards see if the iPhone recognizes the headphones are unplugged.

Upgrade iPhone iOS Software:

I briefly had things working properly after the first step however the iPhone went right back to thinking that the headphones were plugged in. Finally a new release of the iPhone iOS was released recently and I had not upgraded yet so I upgraded my iPhone 4 from iPhone iOS 4.0.1 to iPhone iOS 4.0.2 and this ended up resolving the problem. I do not think that it was the actual upgrade that resolved the issue but instead the fact that the iPhone became hotter while syncing, upgrading, etc. and this may have dried the little bit of water or condensation that the iPhone came in contact with.

iPhone Without Headphone Jack Issue:

iPhone Headphone Jack Issue Resolved

As you can see above when adjusting the volume the iPhone no longer thinks that headphones are plugged in when they are not actually plugged in. The iPhone appears to be operating normally at this time.


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130 Responses to “iPhone 4, iOS4: iPhone Stuck In Headphone Mode Even When No Headphones Present”
  1. Mike says:

    Thanks for the tip. I had the same problem with my iphone 4 after it got wet. I was able to dry it out with a paper towel then used compressed dust remover. After plugging my head phones in and out the phone returned back to normal.

    [Reply]

    alex Reply:

    Hello Mike,

    No problem at all. Glad you got the issue with your iPhone headphone jack resolved and found the article helpful. Thanks for taking the time to leave feedback.

    Thanks.
    alex

    [Reply]

  2. Scott says:

    Hi, I experienced the same problem but had not, knowingly, got any condensation in the plug. I tried multiple reinsertions to no effect but eventually a hair dryer did the trick. Many thanks!

    [Reply]

    alex Reply:

    Hello Scott,

    No problem. We appreciate you taking the time to post feedback. Glad you got the issue resolved.

    Thanks.
    alex

    [Reply]

  3. Kgallagher7 says:

    Rolled up Paper towel method worked! Thanks for the suggestion!

    [Reply]

    alex Reply:

    Hello Kgallagher7,

    No problem at all. Glad you were able to dry the condensation using a rolled up paper towel! Thanks for taking the time to leave feedback.

    Thanks.
    alex

    [Reply]

  4. Lee says:

    I second what Scott said the hair dryer did the trick for me as well.

    Good Luck,
    Lee

    [Reply]

    alex Reply:

    Hello Lee,

    Great news! Glad to hear your iPhone headphone jack is now working properly again! Thanks for taking the time to leave feedback.

    Thanks.
    alex

    [Reply]

  5. Dovi Eisenman says:

    Hair Drayer worked!!!!! thank you really much…

    [Reply]

    alex Reply:

    Hello Dovi,

    Great to hear. Thank you for leaving feedback.

    Thanks.
    alex

    [Reply]

  6. Gavro says:

    thanks man,

    Hair Drayer is master in this matter

    regards

    [Reply]

    alex Reply:

    Hello Gavro,

    No problem. Glad you were able to resolve your issue! Thanks for posting feedback.

    Thanks.
    alex

    [Reply]

  7. Laura says:

    Thank you! Hair dryer worked for me :)

    [Reply]

    alex Reply:

    Hello Laura,

    Great! Never thought you would be using a hair dryer to resolve an issue on your iPhone did you?! Thanks for taking the time to leave feedback.

    Thanks.
    alex

    [Reply]

  8. terry says:

    fantastic it worked usin the hair dryer on a low setting :)

    [Reply]

    alex Reply:

    Hello terry,

    Awesome! Thanks for posting feedback!

    Thanks.
    alex

    [Reply]

  9. Juckuss says:

    Having the same problem when i drop my phone on some water surface and immediately the phone assume there is a headphone connected. Tried reset and reboot no help. What i did was bring out a clean tissue paper roll it and squeeze it into the headphone hole. Reconnect the headphone and pull it out it works perfectly.

    [Reply]

    alex Reply:

    Hello Juckuss,

    I definitely suggest using the tissue paper method before attempting the hair dryer method that many others have used. Thanks for leaving feedback with the details of your experience.

    Thanks.
    alex

    [Reply]

  10. Will F says:

    Thank youuu it worked for me!!! Spilled some coffee on mine lol

    [Reply]

    alex Reply:

    Hello Will F,

    No problem at all. Thanks for taking the time to post feedback.

    Thanks.
    alex

    [Reply]

  11. Lee Caldwell says:

    These Steps are 100% legit! My son threw up on my wife in her scrubs and this solved the problem! The key is to sync or do a restore from back up in combination with rolled up paper towel in the headphone jack!

    I was ready to buy a new Iphone 4 for the wife and this solved my problem!

    THANK YOU!!!

    [Reply]

    alex Reply:

    Hello Lee,

    Great to hear. Thanks for taking the time to post feedback.

    Thanks.
    alex

    [Reply]

  12. Mark says:

    Went skiing and had the iPhone in a pocket. Lots of condensation on the phone afterwards and I NEVER have the phone in headphone mode. So clearly, I knew the moisture screwed things up. Did the plug/unplug thing as well as the reset iPhone completely thing. Eventually, it worked. Not sure if the time spent on trying to fix the phone was what actually “fixed” my problem (enough time to dry the phone), or if the steps taken were the keys to success, but… my iPhone external speakers work again; which is important in my household, given the docking station runs our stereo system (iPod and Pandora), and nothing could be heard prior to this fix.

    [Reply]

    alex Reply:

    Hello Mark,

    Great to hear. Glad you got the headphone mode issue resolved on your iPhone. Its amazing how much we depend on our cell phones these days! Hope you had a great time skiing. Thanks for taking the time to leave feedback.

    Thanks.
    alex

    [Reply]

    Ada Reply:

    I had the same headphone problem. This occurred after my 6 month old granddaughter had the phone in her mouth. I used the blow dryer and it didn’t work for me, but putting the phone upside down in a bowl of rice for a few hours did the trick.

    [Reply]

  13. Aidan says:

    Excellenet stuff. Thought I was done for but the kitchen roll worked in 2 seconds! Thanks.

    [Reply]

    alex Reply:

    Hello Aidan,

    Awesome! Thanks for taking the time to post feedback on the article.

    Thanks.
    alex

    [Reply]

  14. David says:

    Alex, awesome stuff the second trick of sticking some kitchen roll into the headphone jack worked instantly,

    Thanks very much

    [Reply]

    alex Reply:

    Hello David,

    No problem. Thanks for taking the time to leave feedback.

    Thanks.
    alex

    [Reply]

  15. Arularasan Gopalasamy says:

    Excellent Stuff mate. Really i was worried when this problem occurred. Its heavy snow in UK. I went out for a smoke with my phone in hand and came back all of a sudden this problem started. But i am lucky enough by using your kitchen towel method it got resolved.
    Thanks a lot mate

    [Reply]

    alex Reply:

    Hello Arularasan,

    No problem sir. Thanks for taking the time to post us feedback.

    Thanks.
    alex

    [Reply]

  16. Ketan says:

    Saved me from doing some h/w RnD on my iTouch ;). Thanx a lot! kp up da gd work :D

    [Reply]

    alex Reply:

    Hello Ketan,

    No problem. It is always nice to hear when we save someone time and the hassle of figuring something out! Thanks for taking the time to leave us feedback.

    Thanks.
    alex

    [Reply]

  17. Dani says:

    Hey Alex!
    I really tried everything but nothing seems to work, i actually get sound when im in the ringtone menu, but it gives me the same picture as u have on ur topic.
    Hopefully u know something? :)
    Greets

    [Reply]

    alex Reply:

    Hello Dani,

    The resolution that worked for us and many others is in the article above. I would suggest putting the device in a warm location for 24 hours to see if that resolves the issue. If it does not you might consider taking it to a Apple Store for repair.

    Thanks.
    alex

    [Reply]

  18. Nick says:

    Hello!!

    wow! this morning spilt a little bit of coffee on my headphone jack, and came across your article here!! It worked, I put it upside down with a fan blowing in it, also did the rolled up paper towel and worked perfect!

    Thanks

    Nick
    Ontario, Canada

    [Reply]

    alex Reply:

    Hello Nick,

    Great news! We are glad to hear you got things back to normal on your iPhone. Thanks for taking the time to leave feedback.

    Thanks.
    alex

    [Reply]

  19. Anthony says:

    Paper towel did the trick great info thanks

    [Reply]

    alex Reply:

    Hello Anthony,

    No problem at all. Thanks for taking the time to post feedback.

    Thanks.
    alex

    [Reply]

  20. Tony says:

    Hi,

    Thanks so much for this, I was really REALLY upset this morning when my sound stopped working, I used the paper towel trick and hey presto it now works!!!

    Thank you SO much

    Merry Christmas!

    Tony

    [Reply]

    alex Reply:

    Hello Tony,

    No problem at all. Who would have thought you would be fixing your iPhone with a paper towel?! Anyway glad to hear you got the headphone jack functioning properly again. Thanks for taking the time to leave feedback.

    Thanks.
    alex

    [Reply]

  21. Gabe says:

    Thanks very very helpful info!!!!
    I did the reset with earbuds plugged in and it worked

    [Reply]

    alex Reply:

    Hello Gabe,

    No problem. Thank you for posting feedback! Glad you got the headphone jack on your iPhone working with a reset!

    Thanks.
    alex

    [Reply]

  22. Gabriel says:

    You saved my day!

    [Reply]

    alex Reply:

    Hello Gabriel,

    Good to hear. Thanks for taking the time to leave feedback.

    Thanks.
    alex

    [Reply]

  23. Nick says:

    Thank you so much! I knew I had to blow out the jack but the tip about restarting your phone with the headphones plugged in did it for me.

    [Reply]

    alex Reply:

    Hello Nick,

    No problem at all. Glad you got your iPhone headphone issue worked out! Thanks for taking the time to post feedback.

    Thanks.
    alex

    [Reply]

  24. Reuben says:

    Thanks a million Alex really saved my day.Syncing with headphones plugged in worked for me!!

    [Reply]

    alex Reply:

    Hello Reuben,

    No problem. Glad you were able to get the iPhone headphone jack problem resolved. Thanks for taking the time to leave feedback.

    Thanks.
    alex

    [Reply]

  25. Matt says:

    Hi mate just wanted to say thank you, I Went out on the raz last night and ended up falling in a fountain, was certain my phone was doomed, well after drying it out everything was working except the speakers, it was stuck on headphone mode, well Thanks to your rolled up tissue trick it’s now working as normal again. :) thanks again.

    Matt

    [Reply]

    alex Reply:

    Hello Matt,

    No problem. Glad to hear you didn’t drown in the fountain and also glad to hear you got everything back in working order on your iPhone! Thanks for taking the time to share your story and leave feedback.

    Thanks.
    alex

    [Reply]

  26. Josh Corn says:

    You are the man. Probably the best “how to” blog post I’ve ever read. Was snowboarding and i guess a little water got in the jack. Was really upset but followed the above instructions and it worked like a charm. Crisis averted. Again, thanks!

    [Reply]

    alex Reply:

    Hello Josh,

    Thanks! Appreciate the feedback…

    Thanks.
    alex

    [Reply]

  27. geoff oconnor says:

    thanks so much was a great help started working after about 1min pluging and unpluging going to get dust plugs off ebay for it now ta!

    [Reply]

    alex Reply:

    Hello geoff,

    No problem. Glad to hear you got the headphone jack on your iPhone working using some of the information from our article. Thank you for taking the time to leave feedback.

    Thanks.
    alex

    [Reply]

  28. sable says:

    Thank-you so much! I dropped my phone in snow and was afraid it would be damaged forever! You saved my day!

    [Reply]

    alex Reply:

    Hello sable,

    No problem. Thanks for taking the time to post feedback.

    Thanks.
    alex

    [Reply]

  29. tim ballard says:

    hi
    unfortunately none of these have fixed the phone…any other ideas
    thanks
    tim

    [Reply]

    alex Reply:

    Hello tim,

    Unfortunately this works for most people. Hopefully a little more time helped resolve the issue for you but if not you will need to discuss repair with Apple. We would love to know what the outcome is.

    Thanks.
    alex

    [Reply]

  30. Meredith Crosby says:

    THANK YOU! I tried everything- blwoing, plugging and unplugging, rebooting…. ya know what worked- the rolled up paper towel- when I took it out it was slightly damp at the end and worked again!!! I now remember it was on my kitchen counter when I had a water spill- really minor one which I snatched my iPhone up right away and took off case and dried…. right after that the headphone thing happened. THANK YOU SO MUCH,,. I live off my phone!

    [Reply]

    alex Reply:

    Hello Meredith,

    No problem. Glad to hear you got it working! Thanks for taking the time to leave feedback.

    Thanks.
    alex

    [Reply]

  31. Taz says:

    excellent, roll up tissue and place in headphone jace, mine was damp and worked. cheers

    [Reply]

    alex Reply:

    Hello taz,

    Good stuff! Thanks for taking the time to leave feedback.

    Thanks.
    alex

    [Reply]

  32. ely says:

    i did everything but didnt work at all..

    [Reply]

    alex Reply:

    Hello ely,

    Unfortunately you will need to take it to an Apple authorized repair center then. I would suggest leaving it in a dry room for 24 hours to see if it fixes the problem but if not then you will need to get it professionally repaired.

    Thanks.
    alex

    [Reply]

  33. john hoban says:

    very interesting reading !
    I am off tomorrow to collect my phone from the 02 store in edinburgh, a new upgrade at Xmas cost £139 on a hefty £44 a month calls tariff, the condensation thing happened to me and the engineers state it has excess water damage despite nevet having been dropped in water, every chance tho with a scottish winter anf the mix of freezing weather and central heating kicking in condensation will be there but not to kill my phone even after buying the protective case at another £15.
    Its engineers word against mine-very frustaring especially when I now have to pay another £140 to get it “repaired” and on the road. realise these things are worth £3-400 but at this rate I will have the Apple shares zooming. Needless to say once all this settles and I get the phone up and running again i will never deal with this lot again as the customer service is mince(very scottish), hopefully their managing director will read this on his bloody yacht and have a heart.
    I have been invited to take a second opinion through at apple HQ in Buchanan st glasgow but no chance of anything impartial there as the engineers will obviously say their two wee red lights on examination mean you dropped it in water which I did not, so beware everybody and take your business anywhere else but poxy Apple.

    [Reply]

    alex Reply:

    Hello john,

    Ummm thanks for the story… Not sure how it is related to the iPhone headphone jack but ok. :)

    Thanks.
    alex

    [Reply]

  34. Michelle says:

    THANK YOU! This was extremely helpful. :)

    [Reply]

    alex Reply:

    Hello Michelle,

    No problem. Thanks for taking the time to leave feedback.

    Thanks.
    alex

    [Reply]

  35. Bruce says:

    Thanks for this problem solution…..was about to return phone to Apple!!

    [Reply]

    alex Reply:

    Hello Bruce,

    No problem. We are glad to hear you did not have to return your iPhone to Apple. Thank you for taking the time to leave feedback.

    Thanks.
    alex

    [Reply]

  36. James M says:

    just clened my heaphone socket with the frayed edge of a scarf, half way into the headphone socket, the display changed from headphone – to ringer , so – clen it slowly and it will work.

    [Reply]

    alex Reply:

    Hello James,

    Great. Thanks for the extra tip of drying the headphone jack out slowly to assist in getting your iPhone headphones to function properly again and for posting feedback in general!

    Thanks.
    alex

    [Reply]

  37. miles says:

    thanks for the post. my kid threw mine in the dogbath today, underwater for a moment. same problem started. i took a qtip, pulled most the cotton off, left a long tail to get to the bottom, then let it sit for 10-20 seconds. this worked, after everything else had failed.

    [Reply]

    alex Reply:

    Hello miles,

    Glad you got it resolved. Thanks for posting feedback.

    Thanks.
    alex

    [Reply]

  38. SolidG says:

    Thanks! I had the exact same problem!! Your article saved me :)

    [Reply]

    alex Reply:

    Hello SolidG,

    No problem. Glad you got it resolved by using the information in our article. Thanks for taking the time to leave feedback.

    Thanks.
    alex

    [Reply]

  39. Ron says:

    Thank you so much…. compressed air did the trick!

    [Reply]

    alex Reply:

    Hello Ron,

    No problem at all. Thanks for taking the time to post feedback.

    Thanks.
    alex

    [Reply]

  40. Rod_Brazil says:

    Thank you for the tip. Mine worked fine after inserting a rolled paper towel 2 times. My piece of advice: even if it’s drizzling, and you’re only getting to your car, never put your iPhone in your shirt’s pocket!

    [Reply]

    alex Reply:

    Hello Rod_Brazil,

    No problem! Glad you got it worked out and good advice! Thanks for taking time to leave feedback.

    Thanks.
    alex

    [Reply]

  41. Chicken says:

    mine had this kind of problem as well. I followed your instructions and it worked! There was some dirt and liquid. Thanks for your feedback (:

    [Reply]

    alex Reply:

    Hello Chicken,

    No problem. Thanks for taking the time to leave feedback.

    Thanks.
    alex

    [Reply]

  42. Djeez says:

    Was walking in the rain while speaking to someone when a drop just went in the jack…the little piece of paper towel worked for me! Thanks for the hints!

    [Reply]

    alex Reply:

    Hello Djeez,

    Good to hear! Glad you got the issue with your iPhone resolved by using our paper towel trick… very high tech solutions here! Thanks for posting feedback.

    Thanks.
    alex

    [Reply]

    star Reply:

    Hello alex,

    i have solved this issue of my daddy’s iphone4 using the tissue paper trick. it is practical enough.
    Thanks for suggestion

    [Reply]

    alex Reply:

    Hello star,

    Glad to hear it! Thanks for taking the time to leave feedback.

    Thanks.
    alex

    [Reply]

  43. Ashley says:

    Thanks dude! Just fixed my boyfriends iPhone 4. The step that actually worked was taking a napkin and twisting the corner real small to squish in the port and clean it.

    [Reply]

    alex Reply:

    Hello Ashley,

    No problemo. We know who wears the pants over there! Thanks for taking the time to leave feedback.

    Thanks.
    alex

    [Reply]

  44. Gil says:

    Thanks, worked perfectly!

    [Reply]

    alex Reply:

    Hello Gil,

    No problem at all. Thanks for posting feedback.

    Thanks.
    alex

    [Reply]

  45. Carlo says:

    Was going through the manuals and couldnt find an answer to the problem of my phone. Plug and Unplug worked great for me! Thanks heaps!!!

    [Reply]

    alex Reply:

    Hello Carlo,

    No problem! Thanks for taking the time to leave feedback.

    Thanks.
    alex

    [Reply]

  46. robc 86 says:

    cheers for the help small bit of water had got in

    tissue did the job

    thanks

    [Reply]

    alex Reply:

    Hello robc 86,

    Not a problem! Glad you got it worked out. Thanks for posting feedback.

    Thanks.
    alex

    [Reply]

  47. Josh says:

    Alex, you are a life saver!

    was in bed when i spilled a glass of water over my iphone 4. luckily i managed to dry most of it, but it gave me the same problem.
    after trying these things, the tissue worked in the end, even though I’d tried it many times. I’m just glad it saved me having to replace it!!
    thanks again,
    josh

    [Reply]

    alex Reply:

    Hello Josh,

    No problem at all. Thanks for taking the time to leave feedback.

    Thanks.
    alex

    [Reply]

  48. DRUMBS says:

    THAT CAT WAS CORRECT !!!
    SAID TO : Try powering down the iPhone with no headphones attached. Before turning the iPhone back on plug in your earbuds or headphones and then power on the iPhone. Once the iPhone has completely booted then unplug the headphones to see if the iPhone recognizes the headphones are unplugged. If this does not work I would attempt to sync the device with iTunes and afterwards see if the iPhone recognizes the headphones are unplugged. THEN……BLAMMO!!!! YOUR GOOD TO GO…WORKED LIKE A CHARM……!

    [Reply]

    alex Reply:

    Hello DRUMBS,

    Good to hear. Thanks for posting feedback.

    Thanks.
    alex

    [Reply]

  49. Name (required) says:

    Hello
    YOU ARE SO DAMN AWESOME!
    THANK YOU VERY MUCH!!!!!!!!
    I wish I could hug you, but that would probably be to gay..

    but THANKS ALOT MAAAN!

    [Reply]

    alex Reply:

    Hello,

    No problem. Thanks for leaving feedback.

    Thanks.
    alex

    [Reply]

  50. Rina says:

    thanks a lot!! this was helpful :)

    [Reply]

    alex Reply:

    Hello Rina,

    No problem at all. Thanks for posting feedback!

    Thanks.
    alex

    [Reply]

  51. Mike says:

    I have tried everything it keeps happening to my phone and usually just goes away on its own. This time its been like 5 hours. Always happens after I run at the gym I wear a band on my arm to hold the phone and it gets wet from sweating. Help this is annoying , i tried all of these solutions nothing works.

    [Reply]

    alex Reply:

    Hello Mike,

    Sounds like it may be time to trade in the iPhone at your nearest Apple Store if it continues to happen and the solutions in the article are not working for you.

    Thanks.
    alex

    [Reply]

  52. Cosmo says:

    Same problem, just realized I was out in the rain today with the phone in my shirt pocket headphone port up. Took a Q-tip and stripped it until it fit in the hole and twisted it around to clean the port. PROBLEM SOLVED!!!!!

    [Reply]

    alex Reply:

    Hello Cosmo,

    Glad it worked out. Thanks for taking the time to leave feedback.

    Thanks.
    alex

    [Reply]

  53. Kristoffer says:

    same thing have happend to me! put the phone just wont turn back to normal! HELP!

    [Reply]

    alex Reply:

    Hello Kirstoffer,

    If you have tried the solutions in the article and the phone is still not working properly you should look into getting a replacement.

    Thanks.
    alex

    [Reply]

  54. Ashley says:

    Just tried option 3 and it worked! Thank you so much for providing this info!

    [Reply]

    alex Reply:

    Hello Ashley,

    One option 3 to go!! Glad it worked out… Thanks for taking the time to leave feedback.

    Thanks.
    alex

    [Reply]

  55. Michael says:

    Hey, I just dropped mine in a puddle of water; it was in the Otterbox case at least. I quickly took it out, dried it off and dried the case out. After turning it back on afterwards, it was doing the headphones deal as well. I tried plugging and unplugging the headphones to no avail. I did the paper towel trick and it started working again! Hoping this will be a lasting fix. Thanks for the article!

    [Reply]

    alex Reply:

    Hello Michael,

    No problem. Thanks for posting feedback! Glad your iPhone is working as expected after using the paper towel trick. :)

    Thanks.
    alex

    [Reply]

  56. Christi says:

    WOW! I tried the paper towel in the headphone plug 1st b/c it was most convenient and….presto! FIXED : ) Thanks for the helpful info!!!!!!!!!!

    [Reply]

    alex Reply:

    Hello Christi,

    Great to hear. Thanks for taking the time to leave feedback.

    Thanks.
    alex

    [Reply]

  57. René says:

    Thanks for posting!
    Paper towel worked for me as well
    - when I made it go deep enough

    B-)

    [Reply]

    alex Reply:

    Hello René,

    Great to hear! Thanks for posting feedback.

    Thanks.
    alex

    [Reply]

  58. Momdingo says:

    Worked for us. Thank you very much. I dipped a toothpick in rubbing alcohol (shook it off of course) and inserted it in the headphone jack. I rolled it all around the edges and went to the bottom and pulled out a big booger! The sides of the toothpick were even dirty. You never really think about the jack getting icky, but if you listen with phones everyday like my son does, it will eventually lint and cake up. I then took some rolled up some tissue about the size of the toothpick and made sure that the jack was dry. Works like a charm again.

    [Reply]

    alex Reply:

    Hello Momdingo,

    Great to hear you got it resolved. Thanks for taking the time to share your exact method!

    Thanks.
    alex

    [Reply]

  59. Susan says:

    I’ve tried every method mentioned……..still stuck on headphone mode!!! Has been this way for a week now!! This happened one other time a few months ago but was able to fix by inserting headphones in and out.

    [Reply]

    alex Reply:

    Hello Susan,

    Glad to hear you got it worked out. Thanks for posting feedback.

    Thanks.
    alex

    [Reply]

  60. KAYE says:

    i tried everything for hours to no avail. then i remembered seeing a weird suggestion and thought why not? it said to put the phone in a baggie and place it in the freezer for 3 minutes. i was so nervous i took it out after only 90 seconds, but guess what ? PROBLEM SOLVED!!! it worked!!!!! go figure!

    [Reply]

  61. Mike Justis says:

    Per Verizon Tier 2 Support I,
    1)Power Off iPhone/Sync iPhone
    2)Upgraded iPhone iOS Software
    3)as well as “Restored” in iTunes
    The next step was a return and next day delivery.
    What worked was a ripped Post-it, rolled and shoved into the phone jack to clean it…Thanks!!

    [Reply]

    alex Reply:

    Hello Mike,

    Heh… great to hear! Thanks for detailing your experience as it gives others another method to attempt before giving up.

    Thanks.
    alex

    [Reply]

  62. Samantha Bruce says:

    THANK YOU SO MUCH!!!!!!!!!! I dropped my phone in a bucket of water and it did the same thing!!! I tried this and you fixed my phone! I can not thank you enough

    [Reply]

    alex Reply:

    Hello Samantha,

    No problem at all. Thanks for taking the time to leave feedback.

    Thanks.
    alex

    [Reply]

  63. James says:

    Thanks for all the info you gave, managed to get my phone working again big thanks again!!

    [Reply]

    alex Reply:

    Hello James,

    No problem! Thanks for posting feedback. Always glad to hear when someone gets their phone going again!

    Thanks.
    alex

    [Reply]

  64. Abby says:

    Omg it worked!!!thank you so much I was wondering if later on u experciend problems with your iPhone 4 due to the water ?

    [Reply]

  65. suzanne damato says:

    Wow! the papertowel worked! Thanks!

    [Reply]

  66.  
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