I recently purchased a Windows 7 laptop and I wanted to see what Bluetooth synchronization capabilities were for an iPhone and Windows 7. Synchronizing your iPhone with Windows 7 will allow you to easily synchronize Contacts, Calendar items, E-mail, and Notes as well as play music from your iPhone directly through your Windows 7 computer speakers. Synchronizing between Windows 7 and your iPhone is easy to do though you should always make sure to disable Bluetooth when you are not using it for security reasons. If you don’t want to disable Bluetooth every time after you connect your iPhone at least make sure that neither device is discoverable after configuration is complete. Follow the directions below to synchronize your iPhone with your Windows 7 computer using Bluetooth.

Synchronize iPhone With Windows 7 Using Bluetooth:

  1. Make iPhone Bluetooth Discoverable: First on your iPhone click the Settings icon on the iPhone desktop to display the settings menu as displayed below.

    iPhone Settings

    Once on the iPhone Settings screen click the General option located near the bottom of the initial iPhone Settings screen which will open the General Settings as displayed below.

    iPhone General Settings Screen

    The iPhone General Settings screen will display the status of Bluetooth which in the above example is “On”. Click the Bluetooth option to display the iPhone Bluetooth Options as displayed in the below image.

    iPhone Bluetooth Settings

    If Bluetooth is set to Off simply move the slider to the On position. This will make your iPhone discoverable which is where we want to leave the iPhone device while we begin the configuration on the Windows 7 computer.

  2. Windows 7 Add A Device: Now on the Windows 7 computer launch the Control Panel by clicking the Windows Start icon in the lower left corner and selecting Control Panel from the Start Menu which will launch the Windows 7 Control Panel as displayed below.

    Windows 7 Control Panel Screen

    Once Control Panel is open click the “Add A Device” link underneath “Hardware and Sound” to launch the Add a Device configuration window as displayed below.

    Windows 7 Add A Device

    If you don’t see the iPhone immediately don’t worry it should show up in a couple seconds. If it doesn’t try to move the iPhone closer to the computer to see if that is the problem.

  3. Add iPhone To Windows 7 Via Bluetooth: Now click the iPhone icon in the Add a Device configuration window to highlight it and then click the Next button at the bottom of the window. This will pop open a window on the iPhone as well as a new configuration window on the Windows 7 Computer as displayed below. You need to compare the pairing number on both computers and if it is the same click OK on each device.

    Compare Pairing Codes On Windows 7

    Your iPhone will display the below pop up window which should have the pairing code confirmed on both devices before clicking Allow.

    Pair With Your iPhone

  4. iPhone Bluetooth Pairing Confirmation: Once the pairing code has been confirmed on both devices you should see a confirmation message similar to the below.

    iPhone Successfully Paired With Windows 7

  5. iPhone Synchronization Settings: If the “Bluetooth Phone Operations and Settings” window does not open automatically you can open Control Panel again and click on “Devices and Printers” located underneath “Hardware and Sound” which will display similar to the below image.

    Windows 7 Devices And Printers

    Double click on the iPhone icon located on the “Devices and Printers” configuration screen to open the Bluetooth Phone Operations and Settings configuration screen as displayed below.

    Windows 7 Bluetooth Phone Operations And Settings

    Before you can actually synchronize you need to configure the items to sync by clicking on the “Synchronization Settings” in the left navigation menu which will open Synchronization Settings configuration window as displayed in the below image.

    Windows 7 Synchronization Settings

    Select the items you want to synchronize and then click the Apply button at the bottom of the Synchronization Settings configuration window.

  6. Bluetooth Synchronization Action: Now back on the Bluetooth Phone Operations and Settings screen you can select the action you want to perform. This will include backing up your iPhone over Bluetooth, restoring your iPhone over Bluetooth, or synchronizing your iPhone over Bluetooth. An example of synchronizing your iPhone with a Windows 7 computer over Bluetooth is below.

    Windows 7 Synchronization Item Selection

  7. Play iPhone Music On Windows 7: You will also notice that you can now play the iPod on your iPhone through your Windows 7 computer speakers. To do this simply start playing music on the iPhone while the iPhone is connected via Bluetooth with the Windows 7 computer which will pop open the below window on the Windows 7 Computer.

    Windows 7 iPhone Music Controls

    The iPhone might look like the below image while playing music through the Windows 7 computer.

    iPhone Playing Music Through Windows 7

    Notice that at the bottom of the iPhone image it displays that it is connected using Bluetooth to the Windows 7 computer.

As you can see synchronizing your iPhone with Windows 7 is fairly easy and provides some nice features to keep all of your data synchronized as well as removing some of the processing power it might take to play the music using something like iTunes.


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102 Responses to “Sync iPhone Using Bluetooth With Windows 7 Computer”
  1. iphonejoe says:

    not working – iphone 3gs 32gb not showing up in step 2

    [Reply]

    alex Reply:

    Hello iphonejoe,

    I did the exact steps above with the iPhone 3GS 32GB running firmware revision 3.1.2.

    Do you by chance have a button or switch on your computer that disables/enables Bluetooth? Are you able to connect other bluetooth devices to the iPhone?

    Thanks.
    alex

    [Reply]

  2. Larry says:

    Works great except for the fact that “nothing” actually synchronizes, although the UI states successful. (yes, sync options are correct)
    I suspect the same retards that do the Windows Live programming, worked on this. Only Win7 complaint so far. BT sucks in this OS.

    [Reply]

    alex Reply:

    Hello Larry,

    Does it actually appear that the sync operation works or will it not even go through the motions? It is possible when I tested this that I thought everything synced fine except there was really nothing to sync. I typically sync using the cable since I am usually needing to charge at the same time. I like keeping Bluetooth off at all times for security reasons. Would love to hear your results on this or if you found out any more information.

    Thanks.
    alex

    [Reply]

  3. qwerty says:

    weird, my windows 7 adds device but i see that on device manager it has yellow flag and if i double click on my iphone on devices and printers then it just opens properties… did you had some special drivers for iphone ?

    [Reply]

    alex Reply:

    Hello qwerty,

    I have seen issues with the iPhone driver before. The last time I did see this issue it was caused by a third party package being installed so the drivers were not installed properly for the iPhone. I would try uninstalling the iPhone’s drivers and making sure that the proper drivers are installed next time you connect it. I believe the package that caused the problem on a clients computer was an open source USB driver package that was supposed to work across all operating systems.

    Thanks.
    alex

    [Reply]

  4. Peter says:

    Hi Alex, I followed your directions but cannot the Bluetooth Phone Operations and Settings configuration screen to open. Its very frustrating and removed and reconnected many times and rebooted as well without success.

    It can play music from iphone but cannot sync.

    Pls suggest solution.

    Many thx

    [Reply]

    alex Reply:

    Hello Peter,

    It sounds like the drivers for the iPhone are not installed properly. Have you looked in device manager? Does your iPhone display in the device manager without a yellow exclamation mark indicating an issue? What messages displayed during the synchronization of the iPhone? If there was a problem it should have displayed a specific error in the task bar during the attempt to synchronize. If you have that exact error message it might assist with finding a resolution. Did you receive any other errors during the process? The exact details related to those errors during the process mentioned in the article above are what will lead you to a resolution.

    Thanks.
    alex

    [Reply]

    Peter Reply:

    Hi Alex,

    Thx for reply :)

    Initially had Error Msg of Device Driver not installed properly or missing. Later was able to show Connected on iPhone.

    Had yellow triangle – removed by unchecking the iAP Service.

    Can Sync on USB but not on Bluetooth. No error msg but iTunes does seem to detect the iPhone at all on Bluetooth.

    thx alot!

    [Reply]

    alex Reply:

    Hello Peter,

    No problem at all. I hope that I can help resolve the issue.

    What is the iAP service?

    Bluetooth is definitely functioning on both the iPhone and the Windows computer? Have you synced any other devices to bluetooth on both the iPhone and the Windows 7 computer?

    Thanks.
    alex

    [Reply]

  5. Steve H. says:

    Yes, seems to work fine, until the device drivers are to be installed then Windows 7 cannot find the proper drivers. Can I download them from Apple?

    [Reply]

    alex Reply:

    Hello Steve H.,

    Do you have iTunes installed? What about the Apple Mobile Device Support package? The Apple Mobile Device Support package is installed with newer versions of iTunes and I would suspect that may be the cause of any drivers issues. The other issue could be that another third party driver package is being preferred over the correct drivers from Apple for some reason.

    Thanks.
    alex

    [Reply]

  6. Pierpaolo says:

    Hi Alex,

    i have installed last iTunes version, but a yellow flag in always show.
    Sync is not possible… any suggestion?

    [Reply]

    alex Reply:

    Hello Pierpaolo,

    What operating system is installed on your computer? Do you have the Apple Mobile Device Support package installed? Does it show underneath the list of installed applications on your computer? What version of iTunes? What version of the Apple Mobile Device Support? What iPhone OS do you have installed (you can obtain this on the about screen underneath the iPhone settings)?Are there any other errors besides the yellow flag that displays underneath the Device Manager? Any other details you can provide will hopefully assist me with resolving your issues with syncing your iPhone with iTunes.

    Thanks.
    alex

    [Reply]

  7. Pierpaolo says:

    Hi Alex,

    - SO in my notebook is Windows 7 64-bit
    - Yes… Apple Mobile Device Support is installed and automatic run
    -
    - iTunes versione: 9.0.3.15
    - IPhone 3G 16GB – Version: 3.1.3
    - besides yellow flag the error is: no driver installed for this…..

    thanks

    [Reply]

    alex Reply:

    Hello Pierpaolo,

    Check out this article to resolve the Windows 7 iPhone Bluetooth driver issue.

    Let me know if that helps out.

    Thanks.
    alex

    [Reply]

    Pierpaolo Reply:

    Hi Alex,

    nothing. I have installed WMDC and track your article.
    A yellow flag near iphone icon in device control panel don’t show, but when i tried to sync contact and calendar a pop-up show me a generic error (are not in office – later i send you).

    [Reply]

    alex Reply:

    Hello Pierpaolo,

    Were you able to resolve your issue? If not please upload the screenshot of the error when you have time. If you were able to resolve it we would love to hear what the solution was so hopefully others are able to resolve their issues with bluetooth syncing easier.

    Thanks.
    alex

    [Reply]

    Pierpaolo Reply:

    hi alex,

    i don’t solve the problem.
    In this page http://www.pierpaolovillano.it/iphone-bt.asp more screen shot…

    thanks in advance for all and best regards,
    Pierpaolo

    [Reply]

    alex Reply:

    Hello Pierpaolo,

    No problem. Could you translate those two error messages that pop up for me?

    Thanks.
    alex

    Pierpaolo Reply:

    sure alex.

    first pop-up:
    “connection attempt failed. Verify that the device named Iphone Pierpaolo is turned on and try again.” … but my iphone is turn on and bt is on

    second pop-up
    There was an error during synchronization. Verify that the device is active and reachable. Error Code: 81000181

    third pop-up
    see above, but different error code

    fourth pop-up:
    Connection error

    many thanks,
    Pierpaolo

  8. Ed says:

    Hi Alex,
    I faced similar problem with Pierpaolo. I have re-install itunes many times but still cannot sync my itunes to my iphone via Bluetooth. I have no problems synching via USB. But with bluetooth, it just showed the the drivers is missing.

    [Reply]

    alex Reply:

    Hello Ed,

    What OS? Do you have the Apple Movile Device Support package installed? Any other details you can think to provide might help point me in the right direction for help.

    Thanks.
    alex

    [Reply]

    alex Reply:

    Hello Ed,

    Check out this article to resolve the Windows 7 iPhone Bluetooth driver issue.

    Let me know if that helps out.

    Thanks.
    alex

    [Reply]

  9. David J. McCauley says:

    It only syncs the contacts and nothing else. I tried the MobileMe from Apple and it deletes my Outlook calendar and puts it on my i-phone. Sometimes it will keep both calendars in place and sometimes it wipes them both out. I would prefer to use a Bluetooth connection, but it only syncs the contacts and not the most important thing such as the calendar. I’m using a Rocketfish (RF-BCDM4) Bluetooth adapter for my Windows 7 64-bit computer. Any suggestions?

    [Reply]

    alex Reply:

    Hello David,

    I have seen others complain of only contacts being synced though I have yet to be able to reproduce this. I personally prefer syncing with the cable for the simple fact of getting a charge at the same time so I rarely sync using bluetooth. If you are able to resolve the issue please post a response so others that sync on a regular basis can find a solution.

    As for sometimes items getting overwritten in Outlook versus the iPhone calendar this should be a configurable option and if you configure it a certain way but the software is doing something other than how you have it configured I would suggest contacting Apple support. In the past I sync in both directions but if there is a conflict I would let Outlook win the conflict and have not had any issues with items getting deleted one way or the other. I believe you can also have it simply notify you of each conflict so you can select which item is more correct for both Outlook and the iPhone calendar.

    Hope that helps.

    Thanks.
    alex

    [Reply]

  10. Dave R. says:

    Alex:
    I cannot get past #2 above. Windows recognizes my iphone in the “add a device” window, but when I try to connect them I get this error: “It took too long to add this device. Devices usually stay in discovery mode for only a short period of time to prevent power drain. Try adding the device again.” (iphone bluetooth is on, now discoverable, and searching the whole time)
    This is what I’ve done: updated itunes to 9.1.1.12, checked to have computer allow bluetooth connections in control panel, and attempted to update all bluetooth drivers on my computer and the iphone driver (no yellow exclamation point) from device manager when iphone is connected via usb- all drivers are the most recent.
    My stuff: Win 7 64-bit, Apple Mobile Device Support 3.0.1.3, Network adapters – Bluetooth device (Personal Area Network) and Bluetooth device (RFCOMM Protocol TDI), iphone 3.1.2, Carrier – AT&T 5.6
    Thanks for your help,
    Dave

    [Reply]

    alex Reply:

    Hello Dave R.,

    It sounds to me like everything is set up properly and either something is being missed on the Windows 7 bluetooth side or there is something else blocking the connection. Is there some form of security turned on to disable bluetooth? Have you ever connected anything else bluetooth on this Windows 7 computer? What type of laptop is it? Does it have a LED that lights up when bluetooth is active? I would suggest seeing if you can connect another bluetooth device to that computer to see if you can isolate the issue.

    Thanks.
    alex

    [Reply]

    Dave R. Reply:

    Alex:
    I have never connected another device using bluetooth. Laptop is a new Toshiba Satellite A505-S6993. No special LED lights up when I attempt to connect with bluetooth. I don’t have any special firewalls, just Windows Firewall, AVG Anti-Virus Free 9.0.819, Malwarebytes’ Anti-Malware 1.46, and a Linksys WRT-54GL wireless router with WPA2-PSK encryption (I don’t think the router matters because I attempted to make a bluetooth connection in a place with no wireloess router). Discovery and Connections boxes are checked in Bluetooth Settings.
    I don’t own any other bluetooth devices to test right now, but I was thinking of getting a bluetooth mouse.
    Any other suggestions would be greatly appreciated.
    Thanks again,
    Dave

    [Reply]

    alex Reply:

    Hello Dave,

    OK. Thanks for all of the details. It sounds like Bluetooth is working on both devices though it also sounds like there is some configuration setting that is incorrect or something. When the device is added properly you will get some form of code on the computer that must be typed into the iPhone to authorize the bluetooth connection. I have listed some of my bluetooth settings from the Windows 7 computer below.

    #######BLUETOOTH SETTINGS#######
    –! Options Tab !–
    –Items Checked–
    !Allow Bluetooth devices to find this computer
    !Allow Bluetooth devices to connect to this computer
    !Alert me when a new Bluetooth device wants to connect
    !Show the Bluetooth icon in the notification area
    –Items Not Checked–
    !Turn off the Bluetooth adapter

    –! COM Ports !–
    Empty

    –! Hardware !–
    Dell Wireless 370 Bluetooth Mini-Card
    Microsoft Bluetooth Enumerator

    –! Share !–
    –Items Checked–
    !Allow remote devices to browse, send and receive pictures, music, and other files
    !Allow remote devices to use the printer connected to your computer
    –Items Not Checked–
    !Allow remote devices to use your modem to connect to the Internet and/or to send faxes

    –! PIM Interface !–
    Nothing checked.

    Anyhow if you could do the same with your Bluetooth Settings we may be able to compare and locate the issue.

    Hope this helps.

    Thanks.
    alex

    [Reply]

    Dave R. Reply:

    Ok, here’s a difference. I only get the Options, Com Ports, and Hardware Tabs displayed in my Bluetooth Settings window – no Share or PIM Interface tabs.

    [Reply]

    alex Reply:

    Hello Dave,

    I would think that you either have file/print sharing disabled or possibly that you are logged into the computer as a non-administrator user. I would first verify the user is an administrator and next verify file and printer sharing is turned on.

    Thanks.
    alex

  11. Stormy says:

    Mine connects but then I get an error saying that a service required isn’t running. The apple mobile device service IS running and that’s the only service I know of that is required (or have been able to find as necessary).

    Any suggestions?

    [Reply]

    alex Reply:

    Hello Stormy,

    Could you post the exact error message? Is it just “The required service is not running” ? Hopefully there is more to it than that though I believe you are correct in the fact that Apple Mobile Device service is the only Apple related service required though it could be Bluetooth related or something. Anyhow post the exact error message word for word or a link to a screen shot would be great and I will do my best to provide suggestions that help you resolve the problem.

    Thanks.
    alex

    [Reply]

    steve Reply:

    once you click connect on the phone press the screen lock button and the laptop will say that it is connected as well. that is when the ipod window pops up.it is strange but locking the screen connects the devices

    however, itunes will still not recognise it as being paired ready to sync, only via the USB can i do that.

    hope this helps

    [Reply]

  12. Cestar says:

    After quite a lot of faffing around I eventually got my new windows 7 laptop to connect to my iphone via bluetooth (it’s not quite as simple as you suggest – drivers missing being the main issue). However, now when I try and sync as shown in your screenshot above i get an error code Error 8100012f – verify the device is tunred on and reachable – it is both! Any ideas what might be happening now – I am so not impressed by the Iphone – will be going back to my Blackberry when contract is up!

    [Reply]

    alex Reply:

    Hello Cestar,

    I don’t know that I meant to imply it was easy at all. I have recently switched to the iPhone 4 which is what I assume you are using. It appears that many people are having iPhone 4 bluetooth syncing issues with Windows so I am not sure I have much to suggest. At the time of writing this article I used the steps in the article and things worked as described. If you have any updates once you figure it out let us know so others can use the information as well.

    Thanks.
    alex

    [Reply]

  13. Umesh says:

    Hello Alex, I am able to connect iphone with windows 7 64 bit as you described. But I dont see iphone “Synchronization Settings” as you have described in step 5. The only option I see is to connect and play Audio.
    Do I need to install anything else?
    Great work on step by step process.

    Thanks,
    Umesh

    [Reply]

    alex Reply:

    Hello Umesh,

    Thanks for the compliment. What version of Windows 7 do you have installed? Do you see Tasks in the left navigation after you have double clicked on the iPhone? Any other details you can think to provide would assist in us finding a resolution.

    Thanks.
    alex

    [Reply]

    Frank Reply:

    I have the same issue as Umesh. I do not get the synchronization options. Is it possible this only works for iPhone 4?

    [Reply]

    alex Reply:

    Hello Frank,

    Anything is possible however I believe the directions would likely be linked to the iOS version versus the iPhone version. What iOS version are you running on your iPhone? What else has been attempted to resolve the iPhone Bluetooth issue?

    Thanks.
    alex

    [Reply]

  14. Marcin says:

    I too have Win7 64 bit Professional. My iphone has a yellow flag next to it and it says The driver for Bluetooth Peripheral Device is not installed. When I search for drivers, it says none are available I searched all over google for drivers and have found nothing. I am using iTunes 9.2 as well.
    When I double click on the phone, it brings up the properties window with ‘general, hardware, services, bluetooth’ tabs, not the sync window you have shown.

    Thanks,
    marcin

    [Reply]

    gigabytexxl Reply:

    im have the same issues win 7 64

    cant find a driver anywhere

    [Reply]

  15. Franco says:

    Hey I found the driver in the HP page (my computer is an HP) under the support and download section.

    [Reply]

    alex Reply:

    Hello Franco,

    Great. Thanks for sharing as this provides everyone another option of where to search for the proper drivers.

    Thanks.
    alex

    [Reply]

  16. Max says:

    Nope does’nt work for me and a lot of other people.

    Windows 7 reports missing drivers and can’t find them with update.

    Another mismatch between MS and Apple I guess, oh I have been in IT for 17 years now, not a newbie and about to throw my iPhone away and get one that works with the rest of my equipment :-)

    [Reply]

    alex Reply:

    Hello Max,

    I can promise you that when I wrote this article the steps included are what resolved my problem. It appears that some people have had success and others haven’t. If you end up finding a solution we would love to hear what it is so others may be able to use the solution.

    Good luck.

    Thanks.
    alex

    [Reply]

  17. melkzedek says:

    for people who dream about it working, what to do? “The driver for Bluetooth Peripheral Device is not installed” ? :(

    [Reply]

    alex Reply:

    Hello melkzedek,

    What iOS is running on the iPhone? if it is not the latest from Apple you might try upgrading the iPhone to see if that helps. Also is your Windows patched with the latest updates? There have been improvements in both pieces of software.

    Thanks.
    alex

    [Reply]

    salim Reply:

    I too have the same problem. “The driver for Bluetooth Peripheral Device is not installed” I am struggling for last 4 days.

    [Reply]

    alex Reply:

    Hello salim,

    If you provide the information asked in the comment above you stand a better chance of finding a solution. Also if you find a resolution we would love to hear what it is.

    Thanks.
    alex

    [Reply]

  18. William says:

    Hello Alex,

    I’m a 64bit Windows 7 user. I’ve gone through your information on this and the follow up page for trouble-shooting the driver error message. Like some of the other posters, however, the error continues and my iPhone remains unconnected.

    I did want to ask, if the Windows Mobile Device Center 6.1 version you referenced in the follow up article was specifically for Windows Vista. My download was of the 64bit driver but there was no mention on the page about Windows 7.

    My research on this found one post that suggested disabling the Wireless iAP option under the Service in the device Properties. Needless to say, that also did not solve the problem. Fortunately, my only desire was to assess calender sync under bluetooth so it’s not a major issue. I will continue to research the issue and post anything I may find that works.

    Thank you for writing good articles that are easy to understand.

    [Reply]

    alex Reply:

    Hello William,

    Windows Vista and Windows 7 have many of the same paths and files so even though the download may say for Windows Vista it did work as noted in the article on my Windows 7 Ultimate 64-bit laptop. It does seem that many people still have issues though so there must be some differences between my scenario and others. I do know that many people have posted that the article information has resolved their issues.

    Thanks.
    alex

    [Reply]

  19. Same says:

    Hi, I am able to connect my ipod touch to the windows 7 pc. My question is aside from synching is there anything else that can be utilized? For example, is there an app that can make my ipod touch be a bluetooth touch pad or something? I know there’s wifi ones, but something like this would be very appealing (no bloatware) and I was just wondering. Thanks!

    [Reply]

    alex Reply:

    Hello Same,

    The iPhone Bluetooth functionality is fairly limited in scope so I don’t believe there are any apps that will turn your iPhone into a touchpad via Bluetooth. I am guessing since WiFi(wireless) is so much easier there isn’t really a reason to use such applications over Bluetooth. You can however use your PC to play songs that are located on the iPhone on your Windows 7 computer. A little remote control displays on your desktop and allows you to fast forward, search songs, play songs, etc. that are located on your iPhone or iPod Touch.

    Thanks.
    alex

    [Reply]

  20. Pavel LOCK'd says:

    Have the same problem between iPhone 4 iOS 4.1 and Win 7 Ult x64 via Bluetooth “Code 28: The drivers for this device are not installed”. If anyone find a solution please reply.
    Will be very appreciated $)

    [Reply]

    alex Reply:

    Hello Pavel LOCK’d,

    Did you follow the steps in the article? You might also read this article which describes how to resolve some iPhone driver issues on Windows 7. Hope that helps.

    Thanks.
    alex

    [Reply]

    Pavel LOCK'd Reply:

    Thanx, Alex! I’ve resolved my problem exactly through that article you gave me.
    Presently no any drivers error messages or something.
    But didn’t try any synchronizations yet.

    [Reply]

    alex Reply:

    Hello Pavel LOCK’d,

    Great to hear. Thanks for taking the time to leave feedback again!

    Thanks.
    alex

    [Reply]

  21. Leo says:

    I tried tethering my iPhone 3gs to my laptop running 64bit Win 7 and it worked using USB connection but not using Bluetooth.
    My laptop cannot “discover” my iPhone through Bluetooth. I’ve tried everything in the book on how to pair iPhone bluetooth but to no avail. I really don’t know what’s wrong.

    [Reply]

    alex Reply:

    Hello Leo,

    If you are unable to even see the iPhone then it sounds as if it is a different problem than was is discussed in the article. Do you have any other Bluetooth devices working with the computer you are trying to sync the iPhone over Bluetooth? Did you follow the steps laid out in the article exactly?

    Thanks.
    alex

    [Reply]

  22. Jamo says:

    Hi

    The “Synchronization Settings” choice does not appear in the left navigation menu of Step 5.

    I’m using window 7 32bit.

    So, apart from playing audio, I cant actually sync via Bluetooth.

    Is there a driver or something missing?

    Thanks

    Jamo

    [Reply]

    alex Reply:

    Hello Jamo,

    I am not 100% sure but do you have the Windows Mobile Device Center package installed? If not search the QD site and I believe I have written an article about installing that on Windows 7. Let us know how the issue is resolved.

    Thanks.
    alex

    [Reply]

  23. Murray says:

    Hi, Got down your instructions and completed the list to number 4 (inclusive) but after this the drivers for the iphone did not install, the iphone is listed in the bluetooth paired devices with a yellow exclamaition. When I run troubleshooter it gives me the following:

    Compatibility issue between a Bluetooth service and Windows
    A service associated with a Bluetooth enabled device isn’t compatible with this version of Windows. This service might not be required for this device to work properly.

    If your Bluetooth enabled device is working properly, you can ignore this error. Other Bluetooth connections, and your devices, will continue to work properly.

    If your device is not working properly, or if you believe this service is necessary, contact your device manufacturer.

    I’m using an iphone 4 and my PC is running windows 7 with the latest version of itunes installed?

    Any help would be appreciated.
    Murray.

    [Reply]

    alex Reply:

    Hello Murray,

    What version of Windows 7? It sounds as if you are attempting to possibly install either 32-bit Bluetooth software on a 64-bit computer or 64-bit Bluetooth software on a 32-bit computer so verify if you are running 32-bit or 64-bit Windows and then verify the software being installed is for the appropriate version of Windows you are running.

    Hope that helps.

    Thanks.
    alex

    [Reply]

    Murray Reply:

    Hi Alex.,

    It’s the 32-bit version of windows. Windows detects the device and then does a check online with the windows update service and does not appear to find any drivers (software) as the device is listed as incompatible, so in actual fact the problem is that there is no driver software being installed. What drivers are you using to get this to work?

    Thanks,
    Murray.

    [Reply]

    alex Reply:

    Hello Murray,

    You might try this article.

    Thanks.
    alex

    [Reply]

    Murray Reply:

    Hi Alex,

    Thanks, Completed all the instructions in the linked article and got a bit further through the instructions above now…a driver seems to be installed and there are no longer any devices under unknown and the windows mobile based device support device driver is now located under bluetooth radio…I’ve progressed to number 5 on your list and have paired the devices (iphone still shows not connected) when I follow your instructions to double click the iphone from the Bluetooth Phone Operations and Settings window it opens up iphone properties window rather than the phone operations and setting window that you have shown. If I right click the iphone the options are: Connect Using -Access point, Create Shortcut, Troubleshoot, Remove device and Properties(Bold/Default).

    Thanks Murray.

    [Reply]

    alex Reply:

    Hello Murray,

    Not sure to be honest. It is hard to say without seeing it in person and the instructions in the article are what worked for me. I would see if you can find any further information on Bluetooth Phone Operations. Once you find a solution we would love to hear what it is in case anyone else runs into the same issue.

    Thanks.
    alex

    Jerry Reply:

    Hi Murray,

    I have the same problem like you. I also use MyWi to turn on the Tethering and make sure the computer is bluetooth discoverable. I have no way to open the Bluetooth Phone Operations and Settings window.

    Alex, can you please help?

  24. Pierre-Luc says:

    Hello, I have tried pairing my iPhone with my laptop (Lenovo T510, OS: WIN7) and it’s not working. Here’s the problem :
    Step 1 and 2 are OK.
    I see the iPhone in step 2. When I select the iPhone and click on Add a device, nothing happens on the iPhone, the Pair request never shows up on the iPhone and then Windows says it cannot reach the iPhone?
    Any idea??? I know for sure that the BT works fine with the iPhone since it connects easily to my bluetooth headset and in the car …
    Looks like for some reason, Windows can’t send the pairing request …. I have googled this and didn’t find anything relevant…
    Thanks for all the help you can bring!!!

    [Reply]

    alex Reply:

    Hello Pierre-Luc,

    I would think that you should turn off all Bluetooth security on both devices. Make them both discoverable to see if that makes a difference. Just make sure this change is temporary. If that doesn’t help it would seem that Bluetooth on the computer is not operating correctly.

    Hope that helps.

    Thanks.
    alex

    [Reply]

  25. Nicolas says:

    Hello to all,

    Has any of you tried to use your computer’s speakers and mic to actually make phone calls via a bluetooth pairing with an iPhone?

    That’s what I’ve been trying to do.

    [Reply]

    alex Reply:

    Hello Nicolas,

    I have not but would love to hear what the results are!

    Thanks.
    alex

    [Reply]

  26. iphoneBluetooth says:

    I was able to to pair them and they both show each other. However, they just won’t connect to each other. I have iphone4 and sony laptop. I do believe that apple doesn’t want users to use bluetooth. They want us to use itunes for everything. This is not right.

    [Reply]

    alex Reply:

    Hello iphoneBluetooth,

    Have you tried playing music and not syncing? I personally find it much easier to use the USB cable but at one point I was able to sync and play music over Bluetooth on my Windows 7 Ultimate 64-bit laptop.

    Thanks.
    alex

    [Reply]

  27. Paul says:

    As of iOS 4.2.1 this doesn’t work anymore, at least for the iPod touch. Dunno about the iPhone or iPad.

    Apple has disabled the service that allows for file browsing via bluetooth, now you can only use it to connect peripherals like their wireless keyboard or bluetooth headphones.

    [Reply]

    alex Reply:

    Hello Paul,

    Thanks for taking the time to post this information. The Bluetooth functionality has never been solid.

    I am however able to still play music from my iPhone on my computer over a Bluetooth. My iPhone is running iPhone iOS 4.2.1.

    Thanks.
    alex

    [Reply]

  28. Eagle-Man says:

    Hi Alex,

    I was following your steps and got to step 2. When I go to add a device, my computer (Win 7 Pro x64) sees my phone (3GS, iOS 4.3), but when I click next, I get an 0×80004005 error stating that it cannot connect the two devices. The BT dongle seems fine, but it won’t connect.

    Any ideas?

    Thanks.

    [Reply]

    Eagle-Man Reply:

    Hmm…I went to reinstall the drivers and noticed that it wanted to install the 64-bit version in the PF (x86) folder, so I changed it to the regular Program Files and after a few tries, the phone connected.

    Thanks for this article.

    [Reply]

    alex Reply:

    Hello Eagle-Man,

    No problem. Glad you got it worked out. Thanks so much for following up.

    Thanks.
    alex

    [Reply]

  29. SP says:

    Hi. I’m trying to pair my iphone4 to my windows7
    At step 3, instead of getting a pairing code, I get this:

    “Adding this device failed because of an authentication error.
    This might be due to the use of an incorrect pairing code.
    Try adding again using the correct pairing code for the device. You might need to refer to your device’s documentation for details.
    Check your device’s documentation to see if you need to first install special software or security certificates.
    Check f or firmware or software updates for your device.”

    It can’s possibly be that I’m entering an incorrect pairing code because I never even got one. Any idea?

    [Reply]

    SP Reply:

    Sorry I meant “It can’t possibly be…”

    [Reply]

    alex Reply:

    Hello SP,

    Most devices have a pairing code by default. You might try 000, 1234, 9999, or 4321. Hope that helps.

    Thanks.
    alex

    [Reply]

    SP Reply:

    Hi Alex

    Thanks for your reply. I wasn’t prompted for any pairing code and I’m not sure where I can check this default code, or input it.

    SP

    [Reply]

    alex Reply:

    Hello SP,

    What version o software is running on the iPhone4? What specific version of Windows 7 are you running? Bluetooth wise are both devices set to be discoverable and are both allowing connections from remote Bluetooth devices? You might try deleting the computer from within the iPhone Bluetooth config and the iPhone from within the Windows Bluetooth config and attempt to start the connection process over again. Bluetooth functionality for the iPhone 4 isn’t very good anyhow so you can typically accomplish the same goals by using the USB cable.

    Thanks.
    alex

    [Reply]

  30. Kyle says:

    I’m having the exact same problem and I can’t find a fix anywhere.

    [Reply]

    alex Reply:

    Hello Kyle,

    Unfortunately saying that without providing any details about exactly what has been tried and what errors or status has been experienced after those changes is not going to get you any assistance.

    Thanks.
    alex

    [Reply]

  31. Kyle says:

    Sorry,
    When I replied I was repling to the following. I having exactly this problem at exactly this same point. Like this user I never even get the message to enter the pairing code.

    I’m trying to pair my iphone4 to my windows7
    At step 3, instead of getting a pairing code, I get this:

    “Adding this device failed because of an authentication error.
    This might be due to the use of an incorrect pairing code.
    Try adding again using the correct pairing code for the device. You might need to refer to your device’s documentation for details.
    Check your device’s documentation to see if you need to first install special software or security certificates.
    Check f or firmware or software updates for your device.”

    It can’s possibly be that I’m entering an incorrect pairing code because I never even got one. Any idea?

    [Reply]

    alex Reply:

    Hello Kyle,

    Nope. No ideas.

    Thanks.
    alex

    [Reply]

  32. Jim Morrin says:

    I followed your extremely well presented procedures all through. A bit of history – when I first tried to synch my iPhone I succeeded in connecting with my PC enugh to play itunes over the PC, but it reported difficulty in installing theperipheral driver. So, I followed your instructions and downloaded the Micrsoft Bluetooth driver for Vista and (I guess) Win 7. After all this, I no longer got a driver error message, but when I look, it still does not show a driver installed. Moreover, although I get a screen when I double=click on the phone deivce in Device Manager, that is where your instructioins and what I have separates. My screen says nothing about synching. Nada. There is simply no way I can cause a synch to occur between my iPhone and calendars, contacts and notes. Period. Now, the software pakcage is older — circa 2007, so I thought maybe there is a newer version out there, but..I could not find anything newer. Yet I see it on your little screens. If you have any advice or guidance, I would be grateful!!! Thanks for carrying me this far!

    Jim

    [Reply]

    alex Reply:

    Hello Jim,

    Thanks for the nice feedback first of all. Unfortunately this can be hard to assist with if the directions above are not working for you. Apple has scaled back or not advanced really at all the Bluetooth capabilities of the iPhone and to be honest I don’t use it at all anymore. I personally would say that the only thing it is any good for is playing music from your iPhone on your computer but even then it is much easier to just connect the USB cable from the iPhone to the computer. Sorry I am not going to be much help here but again my advice would be to not use the iPhone Bluetooth capabilities at all because not only is it barely supported and there is little functionality but Bluetooth is also a huge security risk on both your computer and the iPhone itself.

    Thanks.
    alex

    [Reply]

  33. Jerry says:

    I Completed all the instructions in the linked article and I’ve progressed to number 5 on your list and have paired the devices (iphone still shows not connected) when I follow your instructions to double click the iphone from the Bluetooth Phone Operations and Settings window it opens up iphone properties window rather than the phone operations and setting window that you have shown. If I right click the iphone the options are: Connect Using -Access point, Create Shortcut, Troubleshoot, Remove device and Properties(Bold/Default). What should I do? Thank you.

    [Reply]

    alex Reply:

    Hello Jerry,

    You might try reading back through the comments to see if there is anything that can help out. Other than the article itself and advice I have already offered to others there is not much more for me to add.

    Thanks.
    alex

    [Reply]

  34. John J. says:

    In response to Kyle’s issue, I had the same problem you are experiencing. You have to disable the passcode on your iPhone to get it to pair up. My devices were iPhone4 and Windows 7 64-bit.

    Alex, the “Synchronization Settings” option in the left navigation menu does not appear for me. Could it be because I am using iTunes to sync with my applications?

    [Reply]

    alex Reply:

    Hello John J,

    I do not think it is because you sync the iPhone applications with iTunes and unfortunately I am not sure exactly why. One thought is that it could be the Windows version but again I am just not sure. When you find resolution please let us know.

    Thanks.
    alex

    [Reply]

    kama Reply:

    Hi,

    I have the same problem as John. Any new ideas how to solve it?

    Regards

    Kama

    [Reply]

  35. Ronny says:

    This doesn’t work at all. Sweet!

    [Reply]

    alex Reply:

    Hello Ronny,

    Unfortunately for you it worked for me as well as many others…

    Thanks.
    alex

    [Reply]

  36. Yocks says:

    Hello, i’ve tryed this before i read this post (made the same process) but at the end a driver error arrived, someone know what to do ? :)
    And nice work for this tutorial

    (Sorry for my english i’m french ^^’)

    [Reply]

    alex Reply:

    Hello Yocks,

    It is hard to say… if you have more details regarding the error someone might be able to provide specific feedback related to the error.

    Thanks.
    alex

    [Reply]

  37.  
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