Let me start by saying if you are not yet using Redmine for technical project management I highly suggest you start doing so immediately. It is very easy to import Trac projects and with minimal coding efforts you can import from any ticketing system you are currently using.

I am fairly new to Redmine and I just entered a ticket with some incorrect information in the description. After looking around for a bit I was unable to locate where to edit the description as it is a bit hidden. The ability is there to edit the description and subject by following the below instructions.

  1. Open Redmine Project Issue: First login to Redmine, click on the project with the Issue in question, and then select the Issues tab. This will display a list of issues as shown below in the image.

    Redmine: Issue List

  2. Select The Issue to Modify: Now put a check mark next to the ticket you want to modify as shown below.

    Redmine Project Management: Highlighted Issue

  3. Right Click and Select Edit: Now right click somewhere on the highlighted ticket line and select Edit from the pop up menu as shown below in the image.

    Redmine: Issue Edit Menu

  4. Open More Settings: Now click the More link located to the right of “Change properties” as shown in the below image.

    Redmine: Issue Edit Window: Change Properties

    Once you click on the more link a new configuration window that allows you to edit the Description and Subject will open as shown below.

    Redmine: Edit Issue Description & Subject

  5. Modify Description & Subject: Now make the necessary changes to the Description and Subject and then click the Submit button at the bottom of the configuration window. This will save the modified Description and Subject and then redirect you to a view of the updated ticket.

One thing to note is this will not send a notification email indicating the update to the Redmine Issue Description and/or Subject.


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16 Responses to “Redmine: How to Edit an Issue Description and Issue Subject”
  1. Ian says:

    Excellent! Thanks for the tip, I spent months assuming I could only add notes and it was a bug in RedMine

    [Reply]

    alex Reply:

    Hello Ian,

    No problem. It is a little weird how you edit them for sure. I assume they make it difficult so its not easy to do so as if an issue has been opened then it should technically be resolved or closed as invalid. Anyway glad it helped out.

    Thanks.
    alex

    [Reply]

  2. Lozil says:

    Thanks for your Post…. It helped me a lot today..

    [Reply]

    alex Reply:

    Hello Lozil,

    No problem. Thanks for taking the time to leave feedback.

    Thanks.
    alex

    [Reply]

  3. Rob says:

    Wow. That’s really hidden. Thanks!

    [Reply]

    alex Reply:

    Hello Rob,

    Yeah… no kidding! At least it is possible to edit them though! Thanks or leaving feedback.

    Thanks.
    alex

    [Reply]

  4. Dustin Gooding says:

    It’s not quite that complicated, actually. When viewing a ticket, click the usual [Update] button, then [More] next to “Change Properties”. You don’t need to do the listview-checkbox-rightclick-edit method. The key is the [More] link on the Update page… however you get there.

    [Reply]

    alex Reply:

    Hello Dustin,

    Cool. Wasn’t aware that you could do it this way as well. I wonder if it changed in newer versions of Redmine? Regardless thanks for the info!

    Thanks.
    alex

    [Reply]

  5. Raj says:

    Thanks for taking the time to post this. It was a helpful post.

    [Reply]

    alex Reply:

    Hello Raj,

    No problem. Thank you for taking the time to leave feedback.

    Thanks.
    alex

    [Reply]

  6. TonyLee says:

    Hi Alex,

    You have no idea how grateful I am for this piece of info!
    I was searching everywhere in Redmine to get this done.
    This should be includeded in the Redmine official FAQ IMO.

    [Reply]

    alex Reply:

    Hello TonyLee,

    No problem. Glad to hear our info helped you out. Thanks for posting feedback.

    Thanks.
    alex

    [Reply]

  7. Marco says:

    Very helpful!

    I wonder why these instructions were not included in the official documentation (or is it me that was unable to find it?).

    By the way I did not even noticed that right click is enabled in that context; I find that extremely helpful to streamline everyday activities.

    Thank you.
    Marco

    [Reply]

    alex Reply:

    Hello Marco,

    Thanks for taking the time to leave feedback.

    Thanks.
    alex

    [Reply]

  8. Markus says:

    Thanks for the valuable info, alex.

    Just wanted to add, that the link “more” that leads to the editing form also is shown when simply updating an issue.

    So you are not limited to the slightly long path “list issues -> checkbox -> edit…”

    BB, Markus

    [Reply]

    alex Reply:

    Hello Markus,

    No problem at all. Thanks for taking the time to post feedback.

    Thanks.
    alex

    [Reply]

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