Recently when running some Microsoft updates on my Windows XP laptop, including a .xNET framework update, I noticed a couple odd looking folders located in the top of the C: directory afterwards. The .NET framework had various issues during install including actual fails a couple times. I didn’t notice the odd looking folders until a week or so after running the upgrades or updates but at first I wasn’t exactly sure what to do with them.

After a bit of research it looks like the files were supposed to be cleaned up by the update process however they were not cleared out and deleted probably because of the fact that there were issues. Below is a list of some of the directories and files that were leftover after running the update process.

MS Update Leftover Example Folders:

C:a447ee06e1ce0ecc6327c
C:a447ee06e1ce0ecc6327cwcu
C:7655e8f476462fbd0cf5c7bda45cb3
C:ef451fa5b3f5c5f090e67ab9b1317e4c
C:ef451fa5b3f5c5f090e67ab9b1317e4camd64
C:ef451fa5b3f5c5f090e67ab9b1317e4ci386

MS Update Leftover Example Files:

filterpipelineprintproc.dll
msxpsdrv.cat
msxpsdrv.inf
msxpsinc.gpd
msxpsinc.ppd
mxdwdrv.dll
xpssvcs.dll

To resolve the issue on my Windows XP laptop I simply removed each one of the top level directories. After removing these directories I have not experienced any problems to date.

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69 Responses to “Windows Updates Leftover Files: filterpipelineprintproc.dll, msxpsdrv.cat, mxspsinc.ppd, xpssvcs.dll, etc.”
  1. alex says:

    Update: The filterpipelineprintproc.dll for me was part of .NET Framework 3.5 SP1 update. It appears it might also be part of other .NET framework updates and if it is not removed automatically by Windows Update then it is safe to remove it.

    If you don’t feel comfortable just deleting these folders then you can create a zip file of them temporarily. If you zip them up and do not experience any issues then you know you can safely remove them.

    [Reply]

    Alex Verboon Reply:

    it’s save to remove the leftover files from .net , read the MS KB here
    http://support.microsoft.com/kb/951847/en-us

    [Reply]

    alex Reply:

    Hello Alex Verboon,

    Just wanted to say thanks for the response and the URL!

    [Reply]

  2. DB says:

    I can’t delete the files. It says access denied. Foo.

    [Reply]

    Brian Egan Reply:

    DB,

    just right mouse click on the folder and go to ‘security’, then set permissions for the file to ‘full control’ then you can delete it .

    cheers,

    Pobs

    [Reply]

    John Barker Reply:

    Brian Egan -

    THANK YOU! Such a simple, quick way to delete this folder when denied access. Worked perfectly – I just wish I’d found this site first!

    Cheers,
    John

    [Reply]

    alex Reply:

    Hello John,

    Thanks for leaving feedback.

    [Reply]

    Jennifer Reply:

    Brian Egan,

    When I right click on the file, I don’t see “security” anywhere.

    [Reply]

    Brian Egan Reply:

    Hi Jennifer,

    My fix was for XP versions so if you use Vista you will need to look further down the page here for the appropriate fix. When you right mouse- click on the folder you should get a drop down mist.. go to properties at the bottom and that will open a boxc with a series of tags along the top of the drop down list, it defaults on general but there should be a ‘security’ tag too…

    cheers,

    brian

    [Reply]

  3. geoff duncan says:

    I am having the same problem and can not get this step to work. I don’t see a “full control” option under the General Tab. Only Read Only (which is checked and grayed at the same time) and Hidden. Clearing the Read Only check box and then click to apply and then the operation fails . . . . “access denied”.

    [Reply]

  4. Brian Egan says:

    Geoff,

    it is under the ‘security tab’ not the ‘general tab’…. resetting the read only in the gen tab will not work since you dont have permission to make the change to the folder settings unless you go to the security tab first….

    cheers,

    Brian

    [Reply]

    alex Reply:

    Hello Brian,

    Thank you for the addition! Much appreciated.

    [Reply]

    Deadman Reply:

    What if you don’t have a Security tab? I’ve tried deleting the file in regular Windows mode and in Safe mode. Neither will let it be deleted. I right clicked and hit security and then the window doesn’t have a security tab… What now?

    [Reply]

    alex Reply:

    Hello Deadman,

    What version of Windows are you running? If it is XP Home Edition there may be other restrictions keeping you from deleting the file.

    Thanks.
    alex

    [Reply]

  5. Henrik says:

    Hello,

    Was growing somewhat impatient by not being able to delete the folder. Now it’s gone, thanks to you.

    Regards,
    Henrik

    [Reply]

    alex Reply:

    Hello Henrick,

    Thanks for leaving the feedback. We are glad the article helped resolve your issue.

    [Reply]

  6. JayKay says:

    when I try to delete it , it says it cannot be deleted because it is in use. Help??????? anyone??????

    [Reply]

    alex Reply:

    Reboot your PC and then attempt to remove again.

    [Reply]

  7. Stevie A says:

    I too have no access to full control. By luck I discovered this worked…
    Under the sharing and seecurity box

    In General, remove read-only
    In Sharing, select both options in network sharing and security.

    This then allowed me to manually delete the folder.

    Hope this helps.

    [Reply]

    alex Reply:

    Hello Stevie A,

    As Brian Egan suggests below… could you verify that your resolution was performed on a Windows Vista computer? Also I imagine that the version of Windows Vista may factor in sense you have more control with Windows Vista Premium versus the basic Windows Vista.

    Thanks for sharing to hopefully help resolve others issues.

    [Reply]

    Jock Reply:

    Hello Stevie A,

    Worked a treat in XP home, cheers.

    [Reply]

  8. Brian Egan says:

    Hi Guys,

    sorry, I should have specified my fix was for XP, I assume Stevie’s has Vista covered …

    cheers,

    Brian

    [Reply]

    alex Reply:

    No problem. Thanks for clarifying regardless.

    [Reply]

  9. Shay says:

    Brian,

    I do not have a “security” tab when I right click on the folder. Any suggestions?

    [Reply]

    SM Reply:

    @ Shay: I ran into the same “issue”. Check this Microsoft KB article: “How to disable simple file sharing and how to set permissions on a shared folder in Windows XP”

    http://support.microsoft.com/kb/307874/

    Hope it helps.

    [Reply]

    alex Reply:

    Hello Shay,

    What version of Windows do you have? Any other details you can provide might assist others in helping provide a solution for you.

    [Reply]

  10. SM says:

    Also, just in case, if useful to anyone afterwards: “How to take ownership of a file or a folder in Windows XP”

    http://support.microsoft.com/kb/308421

    [Reply]

    alex Reply:

    Hello SM,

    Thanks for the information! This should help others a lot.

    [Reply]

    FEOL Reply:

    Thanks!!!!! This post was really helpful for me. I follow that link and I can delete that folder.

    Thanks a lot!
    Regards from México

    [Reply]

    alex Reply:

    Hello FEOL,

    Glad to hear SM’s comment helped! Definitely appreciate leaving the feedback so others know that if the original article does not resolve their issue there are many other solution possibilities in the comments!

    Thanks again.
    alex

    [Reply]

  11. Chris says:

    Hi

    I also have found this file, how do I get rid of it?

    [Reply]

    alex Reply:

    Hello Chris,

    If SM’s suggestion below does not resolve your issue then please describe the issue in more detail including what version if Windows (vista business, windows xp, vista premium, etc.) and any other information you can think of.

    I hope you have already resolved your issue but if not post as much information as you can and we will do our best to assist.

    [Reply]

  12. SM says:

    @ Chris: Check through the first page of comments. Most helpful answers in there. :-)

    @ Alex: I’m the one saying thanks here! I was debating with doubt about this folder and this Question-Defense article was the kick-off to come to the solution. So thanks to you guys again! :-)

    [Reply]

    alex Reply:

    Hello SM,

    Heh… no problem man. We appreciate you taking the time to *Pay It Forward* and give us a thanks. Seeing these comments reminds us why we write all these articles for free. :)

    Thanks again!~
    Alex

    [Reply]

    SM Reply:

    I can only humbly say: thumbs up for the spirit! And thanks again myself. :-)

    [Reply]

    alex Reply:

    Hello SM,

    No problem. Looks like your comments are helping many people! Thanks again.

    [Reply]

  13. Robert Kirk says:

    I tried deleting them, but get the message that access denied and to make sure the disk isn’t full or the files in use. The disk isn’t full. The files are on an external hard drive that my computer can’t recognize if I boot in Safe Mode, so I don’t have that option.

    [Reply]

    alex Reply:

    Hello Robert,

    Did you read the older comments? They describe how to right click and change permissions if that is your issue. Click the “older comments” link below. If none of these suggestions work then if you could list more information such as your specific operating system (Windows Vista Business 64-Bit, etc. ), if you have administrator privledges with the user you are attempting to delete the files with, etc. Hopefully the previous comments will assist as most scenarios have been covered.

    [Reply]

  14. Robert Kirk says:

    I have been through all the information that I can find and nothing works. One odd thing is that Microsoft says the directories are created on the C:\ drive. Mine are on the G:\ drive, a Maxtor external drive that is not recognized if I boot up in safe mode.
    I log on as the administrator. I am the only user of the PC.

    Dell DM061
    Processor Intel(R) Core(TM)2 CPU 6400 @ 2.13GHz
    Processor Speed 2.08 GHz
    Memory (RAM) 2048 MB
    Operating System Microsoft Windows XP Professional
    Operating System Version 5.1.2600
    it looks like service pack 3 was being downloaded when these were created.

    [Reply]

    alex Reply:

    That is odd. I personally have never seen that installed on an external drive like that. I do know in a typical scenario on Windows XP Professional that you can just right click the folder that holds those files and delete them.

    Hopefully someone else can respond that has seen this scenario however if they do not I will try to look into it this evening when I have a little bit more time.

    [Reply]

  15. lilsassy says:

    Mine only installed to my secondary internal hard drive, and I can’t right click and get rid of it because it says one of the .dll files in the folder can’t be deleted.

    [Reply]

  16. SM says:

    To gain full control over a file/folder which is access denied, simple file sharing needs to be disabled, in order to get access to the “Security” tab within file/folder “Properties”.

    > Go to “My Computer”.
    > Click the “Tools” menu.
    > Choose “Folder options”.
    > Click the “View” tab.
    > Under “Advanced settings:”, scroll down. The last line, “Use simple file sharing (Recommended)” should be ticked by default. Untick that, in order to disable simple file sharing. Hit “Apply” and “OK”.

    Now, browse to that leftover folder you had access denied to and which you wish to delete.

    > Right-click on the folder.
    > From the context menu, choose “Properties”.
    > Click the “Security” tab. (This tab isn’t available while simple file sharing is enabled, which is why it needs to be disabled first.)
    > Under “Group or user names:”, highlight the “Administrators” group. (As that’s the actual owner of this folder, the “Administrators”. Or it should be, at least. But just to double-check that it is indeed, you can click the “Advanced” button below, choose the “Owner” tab, and confirm under “Current owner of this item” who is the actual owner. Just exit that “Advanced security settings” window, to get back to the previous “Properties” window, then.)
    > Below, under “Permissions for Administrators”, put a tick in the “Allow” box for “Full control”. Hit “Apply” and “OK”.

    You should now have full control over that leftover folder, and be able to delete it.

    Or at least, this is how I’ve done it, and this is how it worked for me. :-) (Hope I didn’t say anything nonsense along the way, though.) I’m on Windows XP Professional.

    Again, for reference, if useful, the respective Microsoft KB articles:

    “How to disable simple file sharing and how to set permissions on a shared folder in Windows XP”
    http://support.microsoft.com/kb/307874/

    “How to take ownership of a file or a folder in Windows XP”
    http://support.microsoft.com/kb/308421

    @ Robert Kirk: I’m only confused about why you mention booting in Safe Mode?… Could it be that somehow you mixed the instructions for XP Home and XP Professional?…

    [Reply]

    SM Reply:

    P.S. Sorry for the longish post. Hope that suites in here?… :-S If not, though, please remove, and I’m sorry for the trouble. Thanks once more.

    [Reply]

    alex Reply:

    Hello SM,

    Thanks for providing all of the extra information. I am sure others will find it useful. Thanks again!!

    [Reply]

  17. Stu says:

    I have the same problem with this file being on my external hard drive and unable to remove. I was excited by this last post however I do not have the “Simple file sharing (Recommended)” option on the list ? Any ideas,

    Thanks.

    [Reply]

    alex Reply:

    Hello Stu,

    Does the image below help? If not what version (Vista Business, XP Professional, etc.) of Windows are you running?

    [Reply]

    Stu Reply:

    Hi, I’m running XP professional (I’m pretty sure) and its not on the menu as pictured. Never goes smoothly for me !!! Any ideas why its not there ??

    Thanks

    [Reply]

    alex Reply:

    Hello Stu,

    First verify your operating system by right clicking on “My Computer” and select Properties from the menu that appears. Your Windows version should display in that window. Also when you verify the OS you are running list the steps you are attempting and are failing. Since the original article there has been so many updates I am not sure specifically what menu you are talking about. Thanks.

    [Reply]

    Stu Reply:

    Right, (thanks for the instruction) – I’m using Windows XP home edition. I’ve gone through “My Computer”,“Tools” , “Folder options”, “View” tab, “Advanced settings:”. Then “Use simple file sharing (Recommended)” isnt on the list. Hope that is what you were after. Thanks again.

    [Reply]

    alex Reply:

    Hello Stu,

    I don’t have a computer running XP Home Edition but I am pretty sure there are a lot more restrictions put on this version of XP so it may be harder to actually delete these left over files.

    Anyone else running XP Home Edition that can lend a hand?

    Thanks.
    alex

  18. RaRe says:

    Thanks so much i had the same problem the left over folder on an external drive said the dll where in use or write protected, i just turned off simple file sharing and right clicked on the folder i had issues with, went to the security tab and allowed all pushed ok right clicked deleted the folder bam, all done.

    [Reply]

    alex Reply:

    Hello RaRe,

    Thanks for the comment. Confirming this as a fix and providing the image below should help many others resolve their issues. Thanks!

    [Reply]

  19. RaRe says:

    Thought id add a picture so people can see where to find the option
    null

    [Reply]

    SM Reply:

    Thanks, RaRe, for the added image! I had considered including screenshots to illustrate the steps I was describing above, yet, since our Windows isn’t in English, those wouldn’t be much helpful in the end, so I thought. So thanks for adding that one!

    [Reply]

  20. brian egan says:

    I have read that this folder is stored to the drive that has most space available, so that may explain why it has gone to your external drive if it is connected.

    cheers,

    Brian

    [Reply]

    alex Reply:

    Hello brian egan,

    Ohh thats interesting… I wasn’t aware that it looked for the drive with the most space… Thanks for the info.

    Thanks.
    alex

    [Reply]

  21. Erin says:

    Can you tell me how you got it deleted everytime i try it says access denied

    [Reply]

    alex Reply:

    Hello Erin,

    What version of Windows are you using? What are you clicking on that says access denied?

    Thanks.
    alex

    [Reply]

  22. MV says:

    Microsoft has confirmed that this is left over files from an update and should have been automaticaly removed , and you can safly remove them manually. Cheers!

    [Reply]

    alex Reply:

    Hello MV,

    Thanks for the update. If you have a link to the release from Microsoft feel free to post it.

    Thanks.
    alex

    [Reply]

  23. Syckle says:

    Had some problems removing that ridiculous file as well. To permanently obliterate the eyesore from your hard drive, check out…

    http://www.techsupportforum.com/microsoft-support/windows-xp-support/405572-how-delete-filterpipelineprintproc-dll.html

    Follow the instructions by user “daniel2314″, and you should be OK. ;)

    [Reply]

    alex Reply:

    Hello Syckle,

    Thanks for the info. It should help others remove those annoying files.

    Thanks.
    Alex

    [Reply]

  24. chaitanya says:

    tanq “SM”… it has really worked… yu r really gr8… once again tanx dude…..

    [Reply]

    alex Reply:

    Hello chaitanya,

    I agree. He really provided a great deal of extra info that improves upon the original article. It is always nice to have people like SM posting comments on the site. Thank you for taking time to leave feedback and to point out the effort put in by SM.

    Thanks.
    alex

    [Reply]

  25. Arre says:

    what kind of thread it is?

    [Reply]

    alex Reply:

    Hello Arre,

    What do you mean by, “what kind of thread it is?”

    Thanks.
    alex

    [Reply]

  26. zian says:

    Common guys, why bother . keep those folders and files. They are no viruses. Its that your system needs a little bit of organisation. Most computers are not file organised. So do not worry. You can read from internet. But do not delete those friendly files.Hehehehe!

    [Reply]

    alex Reply:

    Hello zian,

    I don’t believe I mentioned they were viruses or any type of threat but simply that they are leftovers from the patches/upgrades you are installing.If you don’t like a bunch of crap in the belly of your primary drive then why not delete them?

    Thanks.
    alex

    [Reply]

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