Stop Duplicate Emails in Sent Items When Syncing Gmail via IMAP Using Outlook 2007
Posted by alex in Insights at 11:08 PMI wrote a previous post regarding saving messages sent via POP3 accounts into Gmail’s sent items yesterday and it can be read here. To expand on that there is another option to accomplish the same goal which is to set your outgoing mail server as smtp.gmail.com and use your Gmail account settings to authenticate. This second option is probably better since it will standardize how you are sending mail at all times. and more than likely sending through Gmail is more secure than with a typical SMTP server depending on the SSL options offered with the SMTP server account.
One thing to watch out for if using this second option is duplicate messages in your IMAP Sent Items folder. This problem can be easily resolved by following the below steps.
Stop Duplicate Messages Sent Via Gmail IMAP From Showing Up In Outlook 2007:
- Open Outlook: Double click on your Outlook 2007 icon to get it started.
- Open Outlook Options: Click Tools in the top navigation and select Options in the drop down which will open the configuration window shown below.
- Open E-Mail Options: Click on the E-Mail Options button which will open a new configuration window as shown below.
- Modify Sent Items Option: Uncheck the “Save copies of messages in Sent Items folder”. Then click the OK button at the bottom to save the option.
Now if you are sending through Gmail and you have the IMAP ”Sent Items” folder set to sync with the Gmail server the emails you send will show up in this folder. If the option mentioned above is checked then you will get duplicate email messages in this folder. Just make sure that your outgoing mail server is set to use Gmail instead of one of the other accounts. The Gmail SMTP server will require authentication.
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Tags: duplicate, gmail, IMAP, mail server, options, Outlook, Outlook 2007, POP3, sent items, SMTP, smtp.gmail.com, sync
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Thanks for this information, I couldn’t figure what was causing this problem but it’s all fixed now!
[Reply]
alex Reply:
July 29th, 2010 at 6:01 AM
Hello Caleb,
No problem at all. Great to hear you were able to resolve your problem using the information in our article. Thanks for taking the time to leave feedback.
Thanks.
alex
[Reply]
Hi,
I use Gmail IMAP from different devices, if I uncheck “save sent mail on server”, woul dI still be able to sync all my mail on all devices properly?
Ta,
Jochen
[Reply]
alex Reply:
August 6th, 2010 at 10:44 AM
Hello Jochen,
Everything would still sync without issue except for your “Saved Items”. I personally like having saved items synced since I need too bring up email sent from one device on another at certain times.
Thanks.
alex
[Reply]