Archive for November 18th, 2008

The error message that states “The handle is invalid” can appear for numerous reasons. Directly after this error we attempted to print from MS Word and we were told there as well that a problem with the printer existed. We then remembered that we had just completed a routine patch update to Windows Vista so we decided to look back in the logs. Sure enough one of the items that was upgraded was a printer driver for a Samsung printer.

To resolve this issue we opened up the control panel and selected the Samsung printer to print a test page. Just to note the computer had already been rebooted after the patch upgrade. If it had not been rebooted that would have been the first step. Follow the quick steps below to see how the problem resolved itself for us.

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It is really easy to tell the difference between Internet Explorer 32-Bit version and the 64-Bit version if you know what you are looking for. You will first need to bring up the About Internet Explorer window by following the below steps.

  1. Help Menu: Click the help menu which is typically to the right of the home icon in the top right of your Internet Explorer window.
  2. Select About IE: Select About Internet Explorer from the bottom of the Help drop down.

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