These are the steps to resetting error codes on the iR5570/iR6570 and other ImageRunner printers. This also refers to eCopy, so follow the additional steps if you have the eCopy setup. The most common errors that I get are from power outages, sometimes after an outage the printer will not reboot correctly and will be stuck with an error message.

1. Additional Functions: Click the Additional Functions button once.  Do not hold down.
2. Two and Eight Buttons: Click the 2 and 8 buttons at the same time once.
3. Additional Functions Revisited: Click the Additional Functions button once again.  Do not hold down.
4. Copier Button: The System Management screen will open.  Click the Copier button on the screen.
5. Function Button: Click the Function button at the top of the screen.
6. Clear Button: Click the Clear button on the screen.
7. ERR Button: Click the ERR button to highlight it.
8. OK Button: Click the OK button at the bottom of the screen. 
9. Power Off/Power On: Power the unit off and back on using the switch on the side of the unit.  The error will be cleared.
10. Restart eCopy:Once the unit is back up, restart the eCopy machine. 

This is what has resolved my issues with the ImageRunner printers after a power outage however I know there are other possible issues with these printers after power outages so if anyone else has more details to fill in please comment on this post.

This entry was posted on Monday, November 10th, 2008 at 3:14 PM and is filed under Errors. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.