Canon ImageRunner Error Code Reset

These are the steps to resetting error codes on the iR5570/iR6570 and other ImageRunner printers. This also refers to eCopy, so follow the additional steps if you have the eCopy setup. The most common errors that I get are from power outages, sometimes after an outage the printer will not reboot correctly and will be stuck with an error message.

  1. Additional Functions: Click the Additional Functions button once.  Do not hold down.
  2. Two and Eight Buttons: Click the 2 and 8 buttons at the same time once.
  3. Additional Functions Revisited: Click the Additional Functions button once again.  Do not hold down.
  4. Copier Button: The System Management screen will open.  Click the Copier button on the screen.
  5. Function Button: Click the Function button at the top of the screen.
  6. Clear Button: Click the Clear button on the screen.
  7. ERR Button: Click the ERR button to highlight it.
  8. OK Button: Click the OK button at the bottom of the screen. 
  9. Power Off/Power On: Power the unit off and back on using the switch on the side of the unit.  The error will be cleared.
  10. Restart eCopy:Once the unit is back up, restart the eCopy machine.

This is what has resolved my issues with the ImageRunner printers after a power outage however I know there are other possible issues with these printers after power outages so if anyone else has more details to fill in please comment on this post.

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