These are the steps to resetting error codes on the iR5570/iR6570 and other ImageRunner printers. This also refers to eCopy, so follow the additional steps if you have the eCopy setup. The most common errors that I get are from power outages, sometimes after an outage the printer will not reboot correctly and will be stuck with an error message.

  1. Additional Functions: Click the Additional Functions button once.  Do not hold down.
  2. Two and Eight Buttons: Click the 2 and 8 buttons at the same time once.
  3. Additional Functions Revisited: Click the Additional Functions button once again.  Do not hold down.
  4. Copier Button: The System Management screen will open.  Click the Copier button on the screen.
  5. Function Button: Click the Function button at the top of the screen.
  6. Clear Button: Click the Clear button on the screen.
  7. ERR Button: Click the ERR button to highlight it.
  8. OK Button: Click the OK button at the bottom of the screen. 
  9. Power Off/Power On: Power the unit off and back on using the switch on the side of the unit.  The error will be cleared.
  10. Restart eCopy:Once the unit is back up, restart the eCopy machine.

This is what has resolved my issues with the ImageRunner printers after a power outage however I know there are other possible issues with these printers after power outages so if anyone else has more details to fill in please comment on this post.


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61 Responses to “Canon ImageRunner Error Code Reset”
  1. Laraine Day says:

    Canon Image Runner 4080
    error E000732-001
    anyone have a suggestion?

    [Reply]

    mdevarajsmd Reply:

    ir 3570 error code

    [Reply]

    mdevarajsmd Reply:

    3570 errorcode

    [Reply]

    damudor singh Reply:

    IT may communication error ,reset/reconect all the connectors main board to sub units mainly scanner unit.

    [Reply]

  2. evans says:

    Pls send me the error codes for Canon IR 1018 copier.The error is “scanning mode”error.

    [Reply]

    manish Reply:

    E 000000

    [Reply]

  3. Mike Way says:

    There’s an easy solution to this. If you download and install this (www.3dprintview.co.uk) it will detect your devices and let you know what the error codes mean. Well recommended

    [Reply]

  4. JAVIER says:

    el codigo de error de la ir 6570 es el 824-001 no se que comentarios tengan al respecto por favor

    [Reply]

  5. rajender says:

    plz give me the error code and manual for canon ir605 photo copier

    [Reply]

  6. peru says:

    i have ir 6570 error code is gaven for E247 pls

    [Reply]

  7. Stefan says:

    Thank you for Solution at error code ir 6570

    [Reply]

  8. ashiah sundriyal says:

    i want s to know about ,, system error E100

    [Reply]

  9. motirajan says:

    error code e808
    for canon ir2018n
    please give me a solution

    [Reply]

  10. motirajan says:

    give me error code manual for canon ir2018n copier

    [Reply]

  11. Clother says:

    please send me how to solve canon image runner 1310 E350 error code

    [Reply]

  12. mauricio ferreira says:

    canon image runner 6570 code erro e000061-0002

    [Reply]

    roberto Reply:

    por gentleza, poderia me ajudar, pois não sei o que significa esse codigo.
    grato
    roberto

    [Reply]

    juan contreras Reply:

    PODRIa decirme como resetear la maquina por fabor

    [Reply]

  13. stef says:

    please send me how to to solve canon image runner 6570 error code E000732-001

    [Reply]

  14. kevin says:

    error code e020-3bo

    [Reply]

  15. kevin says:

    error code e020-3bo

    for canon c2620

    [Reply]

  16. gashugi dani says:

    I need to know this machine how to open tany code

    [Reply]

  17. gashugi dani says:

    plese tell me how to solve any code ther are in canon 5570

    [Reply]

    mohammed Reply:

    press ad.funct. then press 2 & 8 keys at the same time,
    then press ad. funct. , copier display shows setup mode go to (function)
    tab and press clear error.

    [Reply]

  18. skynet says:

    Please someone help me, my copier is IR 2010, I have some error that is E000. It shows SYSTEM ERROR E000. I can’t cleared this error.

    [Reply]

  19. srinivas says:

    please tell me how to solve problem jam histry ps 33 and 37 canon ir 6570

    [Reply]

  20. Somsack says:

    My Canon IR5570 shows error E000020-0002. It is advised to tun off the copier; i turned off and turn on again but still not work. What shall i do?

    [Reply]

  21. Ch. Naga Raju says:

    ir6570 jaming signal ( ps19)

    how to solve the problem ps 19 jaming ,
    Please reply my email.

    [Reply]

  22. ebrima says:

    please help to solve the problem, my canon image runner 2520 did not print it an erro code appear all the time if i want to print here is the erro code E000261 please i need your help.

    [Reply]

  23. basile bulemu says:

    please help to solve the problem, my canon image runner 2030 did not print it an erro code appear all the time if i want to print here is the erro code E000261 please i need your help

    [Reply]

  24. vimal says:

    i have a problam with my canon iR 3225, error code 280-003 showing after scaning the page,when we makae copy.some time copy is come then the eorror come and some time error come after the scanning orignal.

    [Reply]

  25. john says:

    pls i have canon ir 2075 which gives me error e00021-000 pls help me to solve it

    [Reply]

  26. Big Jim says:

    CANNON IMAGERUNNER 3380i – The woes of a small businessman: a short story for those who can appreciate it. First of all, I am very pleased to have discovered your site. It is magnificent. My technical questions were answered in an excellent fashion – clear, concise and comprehensive. I will tell everyone I know about this site. You have done a great job. In my case, I was in a horrible jam (no pun intended) with my 2007 Canon Imagerunner (50,000 copies, purchased new by me) which had previously been displaying the ’003′ error code indicating a much more serious problem (fuser) and subsequently turning itself off while printing, or not allowing a complete start up, all of which was causing me horrific problems at my busiest time of the year as I’m in the tax business and have unbelievable deadlines. My copier is the backbone of my business, not to mention scanning, pdf and fax. I almost fell victim to an ‘independent’ operator who had me sold on a refurbished Sharp machine for $4,500! He came here three times at $175/call and tried fixing this code the machine was throwing by checking the fuser, cleaning the machine and taking a few electronic meter readings. Each time the machine worked for a very short time thereafter then started throwing the code again and not working. I had him come one last time. He miraculously got it working again and I relegated myself to a paperless existence using only fax and pdf to exist by while I decided what the heck to do about my copier issue. So many options to explore and no time. It got so bad that I had to take a flash drive to Kinkos in order to print something. It was awful. Although the independent seemed to know his business and was very personable, he is after all a Sharp dealer and hence never once ran through this keystroke process you’ve outlined above. I don’t know if I was getting scammed or not but he claimed that Canon’s were garbage, my machine was worthless and I needed to buy a Sharp. I do not like the idea of unnecessarily spending $4,500, especially in today’s economy! Unfortunately it was beginning to look like my only option. Subsequently I ran into an old high school friend who (talk about a small world) is a senior Canon tech and he ran me through these codes on the phone. The machine worked fine thereafter. I was absolutely amazed, not only that this simple process is part of the machine but that this local copier fix-it man who was here several times had no clue about this process. The other thing my old friend told me that my 2007 Imagerunner 33801 is one of his favorite machines and I should in no way part with it and the machine will serve me for years to come. Obviously the day will come when a fuser will have to be purchased and installed and ultimately a new copier purchase, but fortunately that is not today. So I discovered these keystroke reset codes from my friend a couple of weeks ago. Problem solved, life is good. Until late last night, when I’m printing out a boatload of reports which are due Monday, and the machine SHUTS DOWN AGAIN -throwing me that same darn error code! I can’t find where I wrote the codes given to me by my old friend and I was completely freaking out at 10 pm the night before Easter. It’s too late to call anyone and I did not know what to do. Somehow today, Easter Sunday, I thought maybe, just maybe I can come up with something on a search. I remembered something about pressing a star button and the number 28, that’s it.. Thanks to google and question-defense.com I am resurrected from a bad situation. The funny thing is that today it was a paper jam causing the problem! I don’t know why that code got thrown again (although now I know how to fix it for sure) but it was a single piece of paper which was jammed on the right hand side door all of which was directed to me by my handy color screen on my faithful Canon Imagerunner. Thanks for getting me out of my jam question-defense.com! The timing couldn’t be better. This is wonderful, especially considering the metaphorical meaning of this Easter day! I’m back in business. YA-HOO
    All kidding aside, does anyone have any add’l information or suggestions on my machine to share, i.e. recommendations for finding the right kind of service person, frequency of service (only about 10,000 copies/year), the best way to replace the fuser when it finally goes out or to buy good quality toner without getting ripped off and any other helpful information for this small businessman? Ultimately I will need to purchase a new machine in a few years. With so many changes going on out there I don’t believe anyone. Who presently dominates the market in my segment? Which machines are truly the best quality? How do I find out about things like this? What other important considerations should I be looking at? Thank you question-defense.com

    [Reply]

    Big Jim Reply:

    My problems have worsened. I can get to the system management screen and make it through copier/function/clear BUT I am unable to hit ERR on the upper right hand side of the screen. It is darkened and will not respond to touch. Shortly afterward the machine just shuts itself off.
    What do I do now??

    [Reply]

    Big Jim Reply:

    I tried the ERR on LHS column and turned off/on again to find exactly what I had so exuberantly proclaimed last time – it was just a paper jam. For crying out loud! Obviously sooner or later I will need to buy a board and fuser but until then and considering that I’m broke, I MUST keep this machine limping along and have Kinko’s do my ‘heavy lifting’ as an intirim solution. This economy sucks and I am not a happy camper.

    [Reply]

    manish Reply:

    E 000000 Error Code

    [Reply]

    pmh Reply:

    you have a one way gear #fl2-4375-000 possibly slipping. but my experience say replace fixing film assy and pressure roller with rubber gear…

    [Reply]

  27. Muan Thomte says:

    I buy Cannon MF4580 Imagerunner brand new, but E301_0001 is displayed. What chould be the the possible couse for the Error??? Please advice for solution

    [Reply]

    Big Jim Reply:

    This is what I found from an old post dating back to 2008. I hope it helps you. Don’t forget to check on the side for a paper jam as well! Please let me know if you had success. Good luck..

    These are the steps to resetting error codes on the iR5570/iR6570 and other ImageRunner printers. This also refers to eCopy, so follow the additional steps if you have the eCopy setup. The most common errors that I get are from power outages, sometimes after an outage the printer will not reboot correctly and will be stuck with an error message.

    1.Additional Functions: Click the Additional Functions button once. Do not hold down.
    2.Two and Eight Buttons: Click the 2 and 8 buttons at the same time once.
    3.Additional Functions Revisited: Click the Additional Functions button once again. Do not hold down.

    4.Copier Button: The System Management screen will open. Click the Copier button on the screen.
    5.Function Button: Click the Function button at the top of the screen.
    6.Clear Button: Click the Clear button on the screen.
    7.ERR Button: Click the ERR button to highlight it.
    8.OK Button: Click the OK button at the bottom of the screen.
    9.Power Off/Power On: Power the unit off and back on using the switch on the side of the unit. The error will be cleared.
    10.Restart eCopy:Once the unit is back up, restart the eCopy machine.
    This is what has resolved my issues with the ImageRunner printers after a power outage however I know there are other possible issues with these printers after power outages so if anyone else has more details to fill in please comment on this post.

    [Reply]

  28. leeki says:

    error code E000000 i change parts, whn i fix that parts this error code is showing whts slution laa

    [Reply]

    jihad Reply:

    hi my names jihad Error 000000

    [Reply]

    jihad Reply:

    Error 000000 canon image runner 2525

    [Reply]

  29. Danny says:

    My customer has a Canon IR c5870u with an error code e000100-0002. What is this code and how can I clear it?
    Their finisher was damaged during a move (fell off truck), and I have removed it, so this may be the copier “looking for” its finisher and I have to uninstall it.

    Any suggestions?

    Thank you.

    Danny

    [Reply]

  30. Ernesto says:

    I have Cannon printer with an error message 5200 What that this mean?. The printer tries to run but can not even run for a copy.

    [Reply]

  31. Kur Mayik says:

    Hi, I’m Using Canon Image RUNNer 2535 Copier, Igot Error code 000002, so how could I fix the problem please some one knows….. Thanks

    [Reply]

    Rajesh Reply:

    I was a Canon IRC5180 Colour Machine.

    50 Nos print but only 10 or 9 nos print and the error E000020-04c0

    [Reply]

  32. Muhammad Ali says:

    i have canon irc 5180 photo copier with an error e000008-0001. what is this code how can i clear it.
    please help me

    [Reply]

  33. konaing says:

    canon imagerunner eoor code
    e000732-001

    [Reply]

  34. chamchicco says:

    I have code problem. if I switch on my canon IR C4080 in the screen, the engine start but while loading program on the display, the engine restart and make this code E748-4875. how could I resolve this^.

    [Reply]

  35. porfirio PE says:

    tengo una ir 8070 pero me marca continuamente el codigo 0065 alguien me puede ayudar a resolver mi problema que puedo hacer?

    [Reply]

  36. abdul wahab says:

    pls help me i have errorcode E0000602 – 0413 in ir6570

    [Reply]

  37. Hijratullah ahmadzai says:

    Error Code; E000002 Of Canon Image Runner 2520

    [Reply]

  38. Bond says:

    what is error 350 in IR5570

    [Reply]

  39. abdullah says:

    ram code error E000002 canon image runner 2520 is not working set us the reset code ..

    [Reply]

  40. mane says:

    wen i switch on the canon tell me Error code E000002

    [Reply]

  41. mane says:

    Wat i have to wen my canon tells me Error code E000002

    [Reply]

  42. Makh says:

    bonjour à tous,
    j’ai un copieur ir 1133A qui m’affiche le code erreur E350-000; je ne parvient à rien faire ni la copie et impression.
    Que faire pour elimer le code?
    Merci pour votre aide.

    [Reply]

  43. abiy says:

    Please tell me how to solve cannon 2318 errors E000003

    [Reply]

  44. abiy says:

    please tell me how to solve error E000003 cannon 2318

    [Reply]

  45. Combin says:

    We have Cannon IMAGE RUNNER 2520 printer We are trying to hook up to network but we forgot the password of the printer and lost manual/driver CD , The printer can use only for copy , so please can some one immediately give the idea about FACTORY DEFAULT RESET PLEASE HELP ME OUT OF THIS……thanks in advance.

    [Reply]

  46.  
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