Below I will provide instructions on how to update the My Location setting for both an IPhone and an iPod Touch and while the iPod Touch requires a bit more work both are fairly simple considering all of the functionality that will be available to you again through the My Location setting.

The My Location Setting Is Obtained From The Hybrid Positioning System (XPS):

The My Location setting is actually obtained through a company called SKYHOOK Wireless that has invented a technology called XPS or SKYHOOK’s Hybrid Positioning System. The XPS technlogy uses three different ways to pinpoint your location which include the Wi-Fi Positioning System (WPS), Global Positioning System (GPS), and Cell Tower Triangulation. First off GPS is only available to users with a 3G, 3GS, or newer iPhone. This is the typical Global Positioning System you are familiar with that is used in so many different devices today. Cell Tower Triangulation is available to all iPhone users and means that your position is calculated based on your position to the closest cell phone towers and is accurate within 200 to 1,000 meters. The Wi-Fi Positioning System is a database maintained by SKYHOOK Wireless of known Wireless Access Points and there addresses. The contents of the database are obtained not only by end users entering data but also by a team of employees that drive around the world locating Wi-Fi Access Points.

Change My Location On iPod Touch:

The iPod touch will initially attempt to set its location automatically through your wireless home router. Most of the issues arise when you move. The problem is that the XPS (Skyhook Hybrid Positioning System) technology used by Skyhook Wireless registers your MAC address and location based on what was initially configured in iTunes I think. After you move and even though you may update your contact details within iTunes the MAC address of your home router will still be registered with the old address using the WiFi Positioning System (WPS) sub method of the XPS technology. Do not fear though its actually really easy to update so you can have your iPod Touch Maps applications “My Location” working from your home again. Follow the directions below o get My Location on your iPod Touch working again.

Update Routers Longitude & Latitude In SKYHOOK’s WiFi Positioning System:

  1. WAN MAC Address: First you will need to obtain the outside IP address of the router at your location. This can easily be done in most cases by visiting a web configuration page for your router device. An example of such a page is shown below on a Linksys WRT54G running DD-WRT firmware. It has the default LAN (Local Area Network) address of 192.168.1.1 which very likely could be the same address you will have configured on your router.

    Wireless Router WAN MAC address

    Notice the fourth configuration line underneath the Router section in the top right corner. The MAC address will be 12 hexadecimal characters long such as “AB:12:CD:34:56:EF”. If you have trouble obtaining your MAC Address simply post the question of how the obtain the MAC address of your specific router here and someone will answer your question fairly quickly.

  2. Visit SKYHOOK’s Web Site: Now open the SKYHOOK web page where you will be entering the MAC address above along with the Latitude and Longitude that relates to your address. The view of how this page will display upon arrival is displayed below.

    SKYHOOK Wireless: Submite A Wi-Fi Access Point

  3. Generate Latitude & Longitude: Scroll down the page a bit until you can see the entire map and some of the fields below the map. Now generate the latitiude and longitude by typing your address into the bar right above the map as shown in the below image and then clicking the “Map It!” button. Clicking Map It will generate the latitude and longitude necessary to submit with your MAC address from step one.

    Generate My Location Latitude And Longitude

  4. Complete & Submit Form: Complete the form by pasting the MAC address obtained from step one into the second field titled MAC Address, enter a valid email address into the Email field, complete the two words in the captcha, and then click the submit button. A message similar to the below image will be displayed.

    Access Point Successfully Submitted To Be Included In The XPS WPS Database

  5. Verify Email & Wait: You should receive an email confirmation from SKYHOOK Wireless almost immediately stating that the device has been received. The web site states it could take up to 7 days to be included into the XPS WPS database however my experience has been it takes anywhere from a couple hours to 24 hours to be updated and for your new My Location to start working.
  6. Check My Location: You can start checking to see if the SKYHOOK Wireless XPS WPS (Wi-Fi Positioning System) database has been updated at any time. To do his unlock your iPod Touch, launch the Maps application, and then click the My Location icon in the lower left hand corner. There is an image and more detailed instructions under the iPhone section below if you have any questions relating to updating My Location in he Maps application. I have found that sometimes it seems to update from a cache when you click My Location so to verify your new address is not active I suggest rebooting the Touch every couple hours to make sure you are not reading My Location from a local cache on the iPod Touch device.

While the above is a little bit complicated for updating the location of your iPod Touch from your house it is well worth it for getting directions and because of all the other AppStore applications that use the My Location setting. SKYHOOK Wireless has createed a really innovative service that makes this all possible.

Change My Location On iPhone:

If you have moved since you first signed up for iTunes or purchased your iPod Touch or iPhone it is possible that the location services will still register your old address/zip code. On an iPhone 3G, 3GS, or newer changing your location is easy since the iPhone will typically have access to GPS to update immediately. Even a first generation iPhone will have a much easier time updating its location since it will be able to use Cell Tower Triangulation to pinpoint its location fairly accurately. If the GPS signal is weak then Skyhook Wireless’s XPS technology will kick in and the iPhone can update your location by Cell Tower Triangulation or WPS (WiFi Positioning). To update My Location on an iPhone just follow the couple of easy steps below.

  1. iPhone: Logon to your iPhone
  2. Launch Maps: Click the “Maps” icon located on your iPhone’s desktop.
  3. Find Me Icon: Click the “Find Me” icon shown in the below image.iPhone Maps Application Find Me Icon:

    Touch - Maps Find Me Button

  4. Process New Location: Watch the Maps application zero in on your location. Depending on the method being used by the XPS technology you may see a large circle at first which will get smaller over time as it calculates a more accurate location.
  5. Close Maps: Now click the Home button on your iPhone to close the Maps application. Any application that needed an accurate location should now be able to obtain one.

You should now be able to open the application that was using “My Location” with the old address on your iPhone and see that it is now using the new “My Location” of the iPhone.


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45 Responses to “Change My Location On iPod Touch or iPhone”
  1. Stefan says:

    is there a way to enter this information to the maps app? my maps program keeps on saying “Your location could not be determined”

    [Reply]

    alex Reply:

    I believe you cannot actually enter the data. Clicking the little target icon in the bottom left corner will use cell phone towers I believe to come up with your specific location. Are you sure you have a connection to 3G or the Internet when it is stating that your location could not be determined? The other thing I would be curious about is what version iPhone you have (3G? 3GS?) what version of the iPhone software you are running? and if the “my location” has ever worked on your iPhone?

    [Reply]

    alex Reply:

    Hello Stefan,

    Not sure if you have resolved your issue with My Location yet but I have updated the article with detailed instructions on how too resolve the issue now. I just wanted to make you aware in case you still had the issue.

    Thanks.
    alex

    [Reply]

    Stefan Reply:

    Hey, thanks for replying. I’ve the latest iPod Touch, and from what I’ve gathered outside of the US (where location services works) I’d have to follow the instructions above to get my router listed with Skyhook. As it is right now, that is where my success has stalled, as nothing seems to come out of me using the Skyhook website. Sorry I didn’t reply to your earlier response on Aug 13th, my iPod had died (screen would randomly flicker, come off and on) and where I live it was a rather lengthy process to get back one through warranty.

    Regards,
    Stefan KK

    [Reply]

    alex Reply:

    Hello Stefan,

    No problem on the earlier reply. When you click “Map It!” on the SKYHOOK website it does locate your latitude and longitude? Also are you sure you are posting your routers WAN MAC address properly? I do know via reading on the SKYHOOK site that they definitely provide location services all over the world. It does sound like you are failry remote so it may be the case that anything outside of your home will not work but I believe that your home should work without issue. How long ago did you enter the data on the SKYHOOK wireless site?

    Thanks.
    alex

    [Reply]

  2. Rogelio says:

    My touch 3g is currently saying im in Utah…I’m in Texas…how do I fix?

    [Reply]

    alex Reply:

    Hello Rogelio,

    Make sure you are connected to a wireless network and then follow the directions in the above article. That should resolve your issue.

    Thanks.
    alex

    [Reply]

    alex Reply:

    Hello Rogelio,

    I have updated the instructions on how to resolve the issue you were having. If you still have a problem with the My Location feature of your iPhone 3G take a look at the article again.

    Thanks.
    alex

    [Reply]

  3. Tim says:

    My ipod touch thinks im in sydney when im in perth. after pressing the button it says cannot determine you current location. im connected to the internet.

    [Reply]

    alex Reply:

    Hello Tim,

    Have you tried rebooting your iPod? Make sure to completely power off and try again. If that doesn’t work disconnect from the Internet and reconnect and then try again.

    Hope that helps.

    Thanks.
    alex

    [Reply]

    alex Reply:

    Hello Tim,

    I have updated the instructions which will provide a resolution to your My Location issue. Hope it helps.

    Thanks.
    alex

    [Reply]

  4. tom says:

    I bought an ipod touch; and at the start where you have to fill in the pages about your name, email, ect. ; I accidentally set my location to U.S.A instead of Melbourne where i live. How do i change it back to Melbourne.

    [Reply]

    alex Reply:

    Hello Tom,

    Since this question is different than the content of the article could you visit Engage and ask that question there. It will be answered by me or someone in the community. I don’t believe its difficult but I would need to look on my iPod Touch to verify the steps.

    Thanks.
    alex

    [Reply]

    alex Reply:

    Hello Tom,

    I have updated the article with instructions on how to resolve the My Location issue.

    Thanks.
    alex

    [Reply]

  5. tom says:

    Thanks Alex for helping me for the last question, but i have another. I have fixed my ipod touch settings to Australia and ect. But when i try to find my location on my ipod touch; it always says cannot determine Location? Any help?

    P.S – i’m connected to my homes internet and its version 3.1.2

    [Reply]

    alex Reply:

    Hello Tom,

    What happens when you follow the directions in the article? Can you provide screenshots? If you are not sure how to take screenshots you can do so by reading the instructions here. Also can you browse the Internet without issue?

    Thanks.
    alex

    [Reply]

    alex Reply:

    Hello Tom,

    Take another look at the article. I have created detailed instructions to resolve any My Location issue with the iPod Touc.

    Thanks.
    alex

    [Reply]

  6. anand says:

    Hi, this just does not seem to work for me. I purchased an iTouch while i was visiting the states and the location shown on that is an address in Maryland whee i was staying. I moved to india and wated to change the location. I followed the instructions on this article and registered the new address with Skyhook. The new adress is even showing on the skyhook coverage area. Its ’3rd Seaward Rd, Thiruvanmiyur, Chennai, Tamil Nadu”
    I did submit the details from the ipod touch and got the confirmation message aswell.

    I now, search for the address on maps and click on the icon below. Everytime after look up i get the message “your location could not be determined”. What am i doing wrong here?

    Please help:(

    [Reply]

    alex Reply:

    Hello anand,

    How long have you waited. I believe it can take up to a month for the new address to display though for me it only took around 24 hours. I would say if you are following the directions and getting the confirmation message either you just need to wait a bit longer or I would attempt to contact Skyhook or Apple to see if they can tell you what is wrong. Also did you buy the Touch in America? I wonder if that has something to do with the “My Location” feature… really not sure but just trying to throw out ideas. Hope some of that helps.

    Thanks.
    alex

    [Reply]

  7. Erminia Antonopoulos says:

    I love my ipad so much, its a little awkward to type on but it doesnt matter, the other features more then make up for it.

    [Reply]

    alex Reply:

    Hello Erminia,

    Not that your comment has anything to do with the article….

    Thanks.
    alex

    [Reply]

  8. ble blop bloop says:

    this is stupidd’!!!! nothing works!!

    [Reply]

    alex Reply:

    Hello ble blop bloop,

    It is a bit challenging but it is definitely possible to get “My Location” working if the directions above are followed properly. If you can state a specific issue that you have with the process we may be able to help resolve the problem.

    Thanks.
    alex

    [Reply]

  9. philip says:

    Thanks followed above instructions , 24 hours and now working fine

    [Reply]

    alex Reply:

    Hello philip,

    Good to hear! Thanks for taking the time to come back and post feedback.

    Thanks.
    alex

    [Reply]

  10. Bebe says:

    Thanks

    [Reply]

    alex Reply:

    Hello Bebe,

    No problem. Thanks for leaving feedback.

    Thanks.
    alex

    [Reply]

  11. guy says:

    thx 4 the help

    [Reply]

    alex Reply:

    Hello guy,

    No problem. Glad it helped out.

    Thanks.
    alex

    [Reply]

  12. Kourkis says:

    Very good, thanks a lot alex !

    [Reply]

    alex Reply:

    Hello Kourkis,

    Thanks! No problem at all. Thank you for taking the time to leave feedback.

    Thanks.
    alex

    [Reply]

  13. Gonzalo says:

    It seems that Apple has stopped using Skyhook and replace with their own location database, which we can not update. This solution, unfortunately doesnt seem to work anymore. I tried

    [Reply]

    alex Reply:

    Hello Gonzalo,

    Bummer! I haven’t had to use that system so not sure I can be of much help. If you do get it figured out we would love to hear how you resolved the problem.

    Thanks.
    alex

    [Reply]

  14. franco novelli says:

    also for my situation on brand new ipod touch 4g only the location of my home cannot be determined, and i have updated as for your suggestion my mac with complete addresss of castrocaro terme italy, but nothing happen, also for me apple is now using their location database? So what we can do to solve the problem?
    Give me other suggestions please thanks and best regards franco

    [Reply]

    alex Reply:

    Hello franco,

    Please see the comment above yours. I don’t think that Apple is using SKYHOOK anymore so the article is likely not accurate anymore. You would need to contact Apple regarding the Location issue.

    Thanks.
    alex

    [Reply]

  15. Bekah says:

    Hey I put the wrong zip code in on my iPod and I want to know how to change it so I can use my iMessage cuz it won’t let me text my friends around my location

    [Reply]

    alex Reply:

    Hello Bekah,

    This is all controlled via your iTunes account. If you modify the address there it should fix it for iMessage.

    Thanks.
    alex

    [Reply]

  16. Bekah says:

    Hey I want to know how to change my zip code on the iMessage cuz I put in the wrong zip code and I want to know how to change it

    [Reply]

    alex Reply:

    Hello Bekah,

    Here you go again….

    This is all controlled via your iTunes account. If you modify the address there it should fix it for iMessage.

    Thanks.
    alex

    [Reply]

  17. bernd k baumann says:

    I try’d to get my propper location from Skyhook on my ipod touch. Joel from sky hook replied that skyhook does not do that for IOS 5.1. How do I proceed?

    [Reply]

    alex Reply:

    Hello bernd k baumann,

    Not sure to be honest. I believe all of these types of services are simply handled by what you have typed into the configuration of your iTunes account. I have never had a problem with it except for the time when I posted this article over three years ago. Make sure your address, city, and zip are correct in iTunes.

    Thanks.
    alex

    [Reply]

  18. Kristin says:

    This was stupid and too complex. F*** off. Your system is faulty.

    [Reply]

    alex Reply:

    Hello Kristin,

    Happy Holidays to you as well. I am sure you have a great life with noted attitude.

    PS. The article is over 4 years old and Apple has modified their method.

    Thanks.
    alex

    [Reply]

  19. Muath abuhalimeh says:

    Listen we’ve moved to a new location and the my ipode is using the old location how can I change it to the new location ?

    [Reply]

  20.  
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